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Joakim Holm
Joakim Holm at Russ Darrow Mitsubishi

Joakim Holm | Page 8

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.8
85 Reviews
4.8

85 Reviews

Write a Review

85 Reviews of Joakim Holm

March 22, 2025

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Employee Rating

Got all the work in 1 day. Nice staff. My car was returned to me clean. More

by BUBBLES.82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Josh Kiscellus josh.kiscellus@russdarrow.com

March 22, 2025

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Employee Rating

Very good at making a deal. Misleading sales and disingenuous customer service. Just another J.D. byrider More

by FREDDARAKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Henderson, Matt Mikolajczyk

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Mar 28, 2025

Russ Darrow Mitsubishi responded

We're sorry to hear about your experience, Fred, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Josh Kiscellus josh.kiscellus@russdarrow.com

March 13, 2025

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Employee Rating

I have used Russ Darrow for purchase and service for many years. They always communicate well. More

by peter.krueger25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Mar 14, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Peter, and we are thrilled that you found your experience with us here at Russ Darrow Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Kiscellus josh.kiscellus@russdarrow.com

March 11, 2025

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Employee Rating

Another very well done and fast service. It took less than 30 minutes and I was well looked after. More

by DANIELAOLIVEIRA.PHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2025

Russ Darrow Mitsubishi responded

Daniela, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Kiscellus josh.kiscellus@russdarrow.com

March 03, 2025

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Employee Rating

Great service and great team 👏 glad o coose russ darrow. The service was efficient. Thank you !!! 😊 More

by MELVINLUCKMAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Mar 03, 2025

Russ Darrow Mitsubishi responded

Thank you, Melvin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

February 28, 2025

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Employee Rating

Great people, great service! No hassles! Always making sure car is ready for the road! More

by GCJR0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Mar 02, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

February 21, 2025

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Employee Rating

Amazing customer service as always. They do a great job making sure the vehicle is fixed right the first time More

by CHUEBNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Gouthro, Justin Rupp , Dima Aslanov, Ashley Buckmaster, Josh Kiscellus, Rob karas, Aaron Henderson, rigoberto Sanchez, dan Hansen, John Fischer

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Feb 23, 2025

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Josh Kiscellus josh.kiscellus@russdarrow.com

February 20, 2025

Dealership Rating
Employee Rating

Oil change and tire rotation was completed in a very timely manner. And all the workers were very polite More

by DAKOTA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 21, 2025

Russ Darrow Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Josh Kiscellus josh.kiscellus@russdarrow.com

February 11, 2025

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Employee Rating

It was clean and neat, the chairs were a bit itchy and I wish I got more water or offered it more More

by NATHANI3LGOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster, Aaron Henderson, Michael Pilarte

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Feb 11, 2025

Russ Darrow Mitsubishi responded

Thank you for your feedback, Nathan. We appreciate your business and hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

February 04, 2025

Dealership Rating
Employee Rating

My service advisor, Joakim Holm was incredible and very helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result an More

by bradley.snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Russ Darrow Mitsubishi responded

Bradley, Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. Joakim and our team appreciate your business and hope to see you again soon! Josh Kiscellus josh.kiscellus@russdarrow.com

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