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Joakim Holm
Joakim Holm at Russ Darrow Mitsubishi
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Joakim Holm

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Joakim Holm

April 18, 2025

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Employee Rating

Labor was quick, work covered by warranty. Staff was friendly and helpful. I'll be back. More

by NATIVEDAD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Apr 18, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

April 08, 2025

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Employee Rating

The staff was extremely friendly and helpful. The service time was very efficient and the waiting area was very clean and comfortable. More

by DAWNHAGEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Apr 08, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Kiscellus josh.kiscellus@russdarrow.com

April 06, 2025

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Employee Rating

Customer service was outstanding. Very friendly and repair was accomplished in a timely manner. I will be happy to come back if needed. Thank you. More

by WAHAW1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Apr 06, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Kiscellus josh.kiscellus@russdarrow.com

March 29, 2025

Dealership Rating
Employee Rating

They are very friendly and helpful. I love the system that has a video to show you what they were doing with your car. The waiting area needs to be updated. But overall it’s a great pla More

by NNNIKKINICHOLS415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov

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Mar 29, 2025

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Josh Kiscellus josh.kiscellus@russdarrow.com

March 28, 2025

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Employee Rating

Rigo was awesome to work with my brother purchased a vehicle here a while back we came in the process was fast my family and I love our Mitsubishi Outlander SE More

by qann_72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigo Sanchez, Robert Karas, Josh Kiscellus, Dima Aslanov, Ashley Buckmaster

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Mar 28, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

March 26, 2025

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Employee Rating

Very nice and accommodating service staff! So far nothing but good things to say about the service dept. hopefully that continues! More

by WILLIAMJAMESKIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov

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Mar 26, 2025

Russ Darrow Mitsubishi responded

Thank you, William, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Josh Kiscellus josh.kiscellus@russdarrow.com

March 25, 2025

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Employee Rating

Always great customer service. I own 2 mitsubishi cars and will definitely be back when I'm in the market for a new car. More

by CBOYLE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Kiscellus josh.kiscellus@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

Got all the work in 1 day. Nice staff. My car was returned to me clean. More

by BUBBLES.82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Josh Kiscellus josh.kiscellus@russdarrow.com

March 22, 2025

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Employee Rating

Very good at making a deal. Misleading sales and disingenuous customer service. Just another J.D. byrider More

by FREDDARAKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Mikolajczyk , Aaron Henderson

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Mar 28, 2025

Russ Darrow Mitsubishi responded

We're sorry to hear about your experience, Fred, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Josh Kiscellus josh.kiscellus@russdarrow.com

March 13, 2025

Dealership Rating
Employee Rating

I have used Russ Darrow for purchase and service for many years. They always communicate well. More

by peter.krueger25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Mar 14, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Peter, and we are thrilled that you found your experience with us here at Russ Darrow Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Kiscellus josh.kiscellus@russdarrow.com

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