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Joakim Holm
Joakim Holm at Russ Darrow Mitsubishi

Joakim Holm

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Joakim Holm

August 12, 2025

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Employee Rating

They did not finish all things which I told them when I made the appointment. As well as when I bought the vehicle ( two months ago) they told me they already changed the auto restart battery, but I had t More

by Qasim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dima Aslanov

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August 09, 2025

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Employee Rating

The service experience here is excellent. Friendly, competent people explain everything very well. Everything went on schedule. More

by MERRYKLEMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Aug 09, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else. Darion Mcmiller darion.mcmiller@russdarrow.com

August 08, 2025

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Employee Rating

Everyone is so pleasant. Especially enjoy working with the young man in the service department. Appointment is on time and service is always done well. Really appreciate the More

by dibob2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Karas, Brandon Sagan

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Aug 08, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Darion Mcmiller darion.mcmiller@russdarrow.com

August 06, 2025

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Employee Rating

Nice people in service department, but it took almost 2 hrs to change oil and rotate tires. And I had an appointment. That's not customer service. That's way to long to wait More

by RBROWN129
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Russ Darrow Mitsubishi responded

Thanks for sharing your experience with Russ Darrow Mitsubishi. We do apologize for the long wait and truly appreciate your patience. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

August 02, 2025

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Employee Rating

Love getting the update videos showing what’s fine and what isn’t, and the staff is top notch. More

by TOMMYGIMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Ashley Buckmaster

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Aug 02, 2025

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

July 30, 2025

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Employee Rating

They were on time with this appointment very helpful a day fast. They gave me a ride to my house and back to the dealership. More

by MIKEGOLDY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zillmer, Robert Karas, Josh Kiscellus, Anthony Mendez, Justin Rupp, Dima Aslanov, Ashley Buckmaster, Shane Bode, Ziggy Filipovic

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Jul 30, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

July 29, 2025

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Employee Rating

This is a dealership that is caring, welcoming, and supportive. They listen to your concerns and acknowledge your concerns More

by HARTCIARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov

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Jul 29, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Darion Mcmiller darion.mcmiller@russdarrow.com

July 26, 2025

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Employee Rating

Loved the video sent to me via text to explain what was needed for my car. More

by PESPHONGALYSSA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 25, 2025

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Employee Rating

It’s a wonderful experience they make you feel at home I love the videos of them working on my vehicle More

by rafealcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Kiscellus josh.kiscellus@russdarrow.com

July 22, 2025

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Employee Rating

Very friendly and helpful great cars and the service is the best and quickest evb More

by CAROL.WHITEBIRD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Kiscellus josh.kiscellus@russdarrow.com

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