JoManda Orta

Hillsboro Ford took excellent care of us while we had to wait several months for a part recall to arrive. They communicated perfectly through the entire process with exceptional focus on customer care. wait several months for a part recall to arrive. They communicated perfectly through the entire process with exceptional focus on customer care. More

by TCHEEK0 Verified Customer Verified Customer

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My first time going to this dealership but will definitely be back. Everyone was so welcoming, honest, and cared about helping me definitely be back. Everyone was so welcoming, honest, and cared about helping me More

by ashaross Verified Customer Verified Customer

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Hillsboro Ford and their staff were very gracious and professional. They got me an estimate for the repair work and had the car repaired. After the repair they made arrangements to deliver the car to my professional. They got me an estimate for the repair work and had the car repaired. After the repair they made arrangements to deliver the car to my residence. Outstanding customer service. I will only use Hillsborough Ford in the future. More

by david@griffinrx.com Verified Customer Verified Customer

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Jomanda is great she treated me with the most respect. I will definitely be coming back here for my next service I will definitely be coming back here for my next service More

by ROBINJR33 Verified Customer Verified Customer

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The customer service is great and the work was done in a timely manner. The staff at Hillsboro Ford are outstanding. timely manner. The staff at Hillsboro Ford are outstanding. More

by clements.michael57 Verified Customer Verified Customer

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I have no complaints everything was good and thank you for your service thank you for your text for your service thank you for your text More

by BILLYBELL7704 Verified Customer Verified Customer

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Got the work done in good time and with no problems. Every body was polite and not rushed. Every body was polite and not rushed. More

by CBSEALE Verified Customer Verified Customer

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The unofficial standard for what the buying experience should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere. should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere. More

by blake38 Verified Customer Verified Customer

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I would recommend the service department. Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was dif Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was difficult experience for me. I am happy with the vehicle. I have no malus toward the ownership. The lack of telephone communication follow up , is problematic for me. I called multiple time and never had one phone call returned before and after the truck transaction. As with other dealerships, games are played, and when I have to pay a relief veterinarian in order to buy a truck. my time is very important to me. I do not play games, I am very straight forward, it is the cowboy way. I realize some people do not understand my philosophy and try my best not to be a "Karen". The customer is the most important person at my business, I feel it may not be at this current dealership due to lack of time, organization skills or just being overwhelmed by the volume of people. . More

by delwalters Verified Customer Verified Customer

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Great Dealership and great people to work with. Great customer service skills will be back Great customer service skills will be back More

by justin1972 Verified Customer Verified Customer

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