Jimmy Truong

East Hartford Chevrolet provided an excellent buying experience. Especially business manager Albert Frigugliett was wonderful to work with experience. Especially business manager Albert Frigugliett was wonderful to work with More

by CHRISTOPHERWALSH8 Verified Customer Verified Customer

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Over all good experience no pressure from anyone at the dealership.Jimmy went out of his way to deliver our car to us.There was a problem with registration as DMV was closed on the day we came to pick up t dealership.Jimmy went out of his way to deliver our car to us.There was a problem with registration as DMV was closed on the day we came to pick up the car. Overall very satisfied r More

by pdemetrion60 Verified Customer Verified Customer

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Great and fast service. The dealership met my needs with great solutions and was simple and friendly! The dealership met my needs with great solutions and was simple and friendly! More

by Ben Gilliam Verified Customer Verified Customer

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The dealer was great keeping us updated with our order! Truck we ordered is really nice Truck we ordered is really nice More

by NORA.WHITE Verified Customer Verified Customer

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The worst dealership I have ever been involved with I only wish I had taken the time to take legal action only wish I had taken the time to take legal action More

by dalegliniak Verified Customer Verified Customer

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great people good understanding of the situation i was in and i got the vehicle i wanted and i got the vehicle i wanted More

by none Verified Customer Verified Customer

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Very poor experience! !!!! Jim made it seem like he was giving your top trade in value on your vehicle. And showed you how much he was giving, but failed to tell you he a !!!! Jim made it seem like he was giving your top trade in value on your vehicle. And showed you how much he was giving, but failed to tell you he added your down payment to your trade in value column on the agreement. And when question about it, he claims it was to lessen your tax. He shows you your trade in valve, but you have to do the math of all the numbers to realized you be had. The business manager is just as bad. Saving a couple hundred on the trade in tax against thousand is a big difference. If they were straight forward on the trade, I would have never bought the vehicle. I have never been so disappointed in a car dealer ship as East Hartford Chevrolet. And I have bought over 10 brand GM new vehicle in my life time. Its about time to look elsewhere. And with over 2 dozen number on the contract, I guess you have to take to a lawyer to review. and not trust Robert Lewis More

by TIMEB Verified Customer Verified Customer

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Jimmy T. along with the finance staff did a great a job . ill be back along with the finance staff did a great a job . ill be back More

by LUILU1890 Verified Customer Verified Customer

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I am writing to express disappointment with my sales and service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthe service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthermore, the detailing process was subpar, as stickers, plastics, and mesh were still in place. During my first service, Jessica provided excellent customer service. However, oil was sprayed throughout the engine bay, and the dipstick wasn't fully secured. Jessica acknowledged this wasn't standard practice and apologized when we brought the truck back for inspection and cleaning. This incident wasted two hours of my husband's time and should not have occurred. My disappointment is severe, and and my level of confidence in a Chevy dealer to service my truck is severely lacking. What an expensive lesson learned. More

by ctaussie Verified Customer Verified Customer

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The price on the truck was the attraction that got me. The trade in was fair. The sale person was great. The people at the dealer ship were all very friendly. I will recommend this dealership to other The trade in was fair. The sale person was great. The people at the dealer ship were all very friendly. I will recommend this dealership to other people. More

by TIMEB Verified Customer Verified Customer

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