Jimmy Tran
Jimmy Tran at Ken Ganley Westside Imports
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Jimmy Tran

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.3
13 Reviews
4.3

13 Reviews

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13 Reviews of Jimmy Tran

December 19, 2024

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Employee Rating

Jimmy Tran is a kind man who was instrumental in my choice of a new Suburu Forester. His knowledge was impressive, as was his patience in answering all questions. More

by BEACHES5
Recommend Dealer
Yes

December 05, 2024

Dealership Rating
Employee Rating

Great customer service experienced in both sales team and the service department staff. This is my third Subaru purchased, the last two at Ganley North Olmsted. More

by JMURRAY827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 01, 2024

Dealership Rating
Employee Rating

Seamless experience. Appreciated not having to haggle about the deal. Straight forward and met us where we wanted to be with the Ascent. Financing and paper work was e More

by mahenes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 03, 2024

Dealership Rating
Employee Rating

Drove our new 2025 Outback Touring XT (turbo) home not knowing a dealership paper about the engine wrapped in plastic was laying on the air intake. We got 6 mpg going 70 miles home! Our agent did not go More

by POCOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Matthews, Asif Kassam

Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry that you did not have a great experience with us. We appreciate the feedback and are using your feedback to improve our procedures. Thank you

July 06, 2024

Dealership Rating
Employee Rating

When you purchase a used 2022Honda Accord Sport. And when you pick it up it is filthy! And you are told "we don't wash used cars." This is terrible service. Will never go to this dealership again More

by JDRUNYON3277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 05, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a positive experience with us. It is unusual that your vehicle was not washed. Please feel free to bring the vehicle back and we will be happy to wash it for you.

July 02, 2024

Dealership Rating
Employee Rating

Very easy sale no pressure great trade in accommodation of my needs nice vehicle easy sale More

by WEBER4ANGELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Aug 05, 2024

Ken Ganley Westside Imports responded

Thank you for your review!

June 06, 2024

Dealership Rating
Employee Rating

I h haven't received my $50 gift card for test driving Forrester and it's been over a month since I bought the car. I tested Jimmy a couple of days ago, but he has not responded back. Other than that, t More

by DCC685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Jun 24, 2024

Ken Ganley Westside Imports responded

Hello, Thank you for your business. We're sorry for any lack of communication on our salesperson's part. Please give our sales manager Asif a call so he can assist you with your gift card. He can be reached at 440-734-2000. Thank you.

April 05, 2024

Dealership Rating
Employee Rating

They played games with me. I asked for a small price break. They offered a middle ground then came back later and said no to the price they suggested. It get like a dishonest More

by DOVID17
Recommend Dealer
No

Other Employees Tagged: Michael Imbrogno, Robert Brown

May 14, 2024

Ken Ganley Westside Imports responded

We're sorry you had a less than perfect experience with us. We do our best to ensure every customer is satisfied with us. We're sorry we did not live up to your expectations. We would love to discuss further with you if you like. You can call us at 440-734-2000. We would be happy to discuss. Thank you.

December 31, 2023

Dealership Rating
Employee Rating

Jimmie T was very helpful and patient with my many questions. I do not like the process of changing automobiles, but this time it was relatively painless. Everyone I had any dealings with from the tim More

by JEAN-WAGNER
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 24, 2023

Dealership Rating
Employee Rating

Great experience with all employees being very helpful and answering all of my questions about the car. More

by JSCHNEID2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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