Jimmy Gutierrez

Let me just say -- Lexus Service in Temecula Valley Lexus knows how to make luxury feel luxurious. From the moment I pulled in, the process was smooth, professional, and downright convenient. One thing I knows how to make luxury feel luxurious. From the moment I pulled in, the process was smooth, professional, and downright convenient. One thing I really appreciate? The loaner car service. Instead of being stuck in a waiting room for hours, I was able to grab the keys, run errands, and even sneak in a lunch date. No wasted time, no stress -- just effortless efficiency. By the time I wrapped up my to-do list, my car was already done. Total service time was maybe three hours or less, which is honestly impressive. I also love their modern approach to communication. They send a text with recommended services--you can review everything, approve what you need, and stay updated right from your phone. No back and forth, no guessing, no surprises. The staff is friendly, the process is seamless, and the whole experience feels very Lexus: polished, thoughtful, and top-tier. Temecula Valley Lexus Service definitely earned this Elite review! More

Report | Print

This Service Dept. is very courteous, professional and efficient. I highly recommend Temecula Valley Lexus. is very courteous, professional and efficient. I highly recommend Temecula Valley Lexus. More

Report | Print

Excellent service. They were able to price match my tires so I ended up purchasing 4 new tires They were able to price match my tires so I ended up purchasing 4 new tires More

Report | Print

Amazing service, speedy completion and consistent communication during the entire process. Temecula Valley is efficient and I am satisfied. communication during the entire process. Temecula Valley is efficient and I am satisfied. More

Report | Print

Excellent staff and service. The lounge and open areas are inviting as one waits. Thank you. The lounge and open areas are inviting as one waits. Thank you. More

Report | Print

Great service executed by a responsive and professional staff. My experiences with both Ty & Emily have been outstanding. staff. My experiences with both Ty & Emily have been outstanding. More

Report | Print

Dealer, after some convincing, decided to comp an issue while the vehicle was still under full warranty. while the vehicle was still under full warranty. More

Report | Print

All great as always, Adam and Ty are always great never had an issue they are professional and they know what they are doing. had an issue they are professional and they know what they are doing. More

Report | Print

Very friendly and attentive staff. Let you know ow exactly what is needed with your service. Let you know ow exactly what is needed with your service. More

Report | Print

Staff interaction was great. Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also very nice. The gas mileage was impressive. My wife now wants a new Lexus hybrid sedan. More

Report | Print