34 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
7 yrs, 9 mos
Languages Spoken
Italian
Spanish
34 Reviews of Jimmie Ford
August 03, 2023
It was a long wait for my Bronco, but Jimmy and Pat supported me (and my frustration with Ford) during this long journey. My experience with Castle Rock Ford dealership was above 5 stars. The process o supported me (and my frustration with Ford) during this long journey. My experience with Castle Rock Ford dealership was above 5 stars. The process of getting the car (once finally made available by Ford) was smooth and profesional. Thank you. More
Other Employees Tagged: Patrick Nieto
July 31, 2023
This is the second time we've traded & purchased a vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. More
July 13, 2023
Amber Sargenti is excellent in booking appointments and accurate in writing up the customer's service requests. I carefully review my owners manual to make sure I am following Ford's recomended maintenance accurate in writing up the customer's service requests. I carefully review my owners manual to make sure I am following Ford's recomended maintenance schedule. I also keep, and bring to my appointments, a ringbinder of all of my past service. This dealership serviced my 2006 Explorer up through 260,000 miles when a friend of mine insisted I sell it to him because of it's excellent condition. More
July 11, 2023
Castle Rock Ford is the best place to buy a Ford, period! In March of 2022, I lost my truck (2017 Nissan Titan) in an accident. I came to Castle Rock Ford to buy a new Super Duty - to my amazement, the or In March of 2022, I lost my truck (2017 Nissan Titan) in an accident. I came to Castle Rock Ford to buy a new Super Duty - to my amazement, the order banks had been closed for the year (in April!). I was introduced to Jimmie Ford while inquiring about getting ahead of the next wave of orders for 2023 models. Jimmie was an excellent resource for all things Super Duty and he helped me create a mock order so when the order banks opened, I would be ready to go on day 1. Over the next YEAR (yes, year!) Jimmie was in contact with me every 2 weeks to provide an update on my order status and to see if there was anything he could assist with further. Once production of the 2023's began, Jimmie was calling every week to provide me an estimated completion date for my build and a reasonable time frame for delivery. My truck came in 2 weeks ahead of schedule and Jimmie personally oversaw the delivery - making sure my truck was cleaned, inspected and available on delivery day, as promised (all while juggling working with 3 other customers that were there for pickup as well). Castle Rock Ford and Jimmie were the best part of the process - albeit a very, very, very long one. Had it not been for Jimmie, I probably would have gone a different route in trying to source a new truck. I'm so glad I waited and got what I really wanted. Thanks Jimmie! From reception and sales, to finance and service, Castle Rock Ford has been great. If you're in the market for a new Ford, stop by and ask to speak with Jimmie - he'll take care of you!!! More
June 30, 2022
Jimmy Ford is the most sweetest, kindest, knowledgeable, down to earth, respectful person in the HISTORY of car sales. CHEERS to buying our 4th car with you in a 1 year period!!! I wouldn’t ever go anywh down to earth, respectful person in the HISTORY of car sales. CHEERS to buying our 4th car with you in a 1 year period!!! I wouldn’t ever go anywhere else!!! Kendall More
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