Jim Vertucci

Nice dealership. Sales person (Jim) was very helpful. Management team was also very helpful. I am enjoying the new Lincoln Avaitor! Sales person (Jim) was very helpful. Management team was also very helpful. I am enjoying the new Lincoln Avaitor! More

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The fuel pump in my new 2024 Nautilus Lincoln failed within 1 week of purchase. I was truly devastated, disappointed and in complete disbelief. After months of deciding which vehicle would be best for m within 1 week of purchase. I was truly devastated, disappointed and in complete disbelief. After months of deciding which vehicle would be best for me and my family. The lack of urgency, support and follow up I received regarding this issue was overwhelming! This was at its best the poorest customer service I ever received. I did not hear from the General Manager at all. Afte repairing my vehicle, I was told by Jim, the employee who assisted in the purchase of my vehicle, that I would receive a free oil change for my inconvenience. I don't believe the replacing of the fuel pump in a new vehicle in a minor inconvenience. I am now concerned about future parts in this vehicle which could be improperly installed. My family and friends expressed complete shock. For my peace of mind and true acknowledgment of my horrible experience, I believe the fair resolution would be for Joe Rizza Ford to provide me with the extended warranty for this vehicle. Angela Billups Jones More

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Everything was great, Gary P. and Jim V. were very professional. I would recommend my family and friends to shop at Rizza and Jim V. were very professional. I would recommend my family and friends to shop at Rizza More

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Nice friendly great service beautiful people clean respect love my car cliff took care of me Happy Holiday respect love my car cliff took care of me Happy Holiday More

by PRENTISWEATHERS Verified Customer Verified Customer

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I really had a wonderful experience at Joe Rizza Lincoln I am disable and in a wheel chair the manager his self came out and helped me with my wheel chair and was very patient with me and also sold me a Lin I am disable and in a wheel chair the manager his self came out and helped me with my wheel chair and was very patient with me and also sold me a Lincoln MKZ for less than any other dealerships that I had went to saving me about $1800.00 Thank you Rizza Lincoln and also the salesman that I was with also thumbs up More

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Jim Vertucci awesome salesman.However warranty refund Jim Vertucci awesome salesman. However warranty refund purchased for trade in vehicle takes 8 weeks to process refund. Jim Vertucci awesome salesman. However warranty refund purchased for trade in vehicle takes 8 weeks to process refund. More

by SCONNER53 Verified Customer Verified Customer

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Excellent customer service - friendly staff that is friendly and knowledgeable but not pushy. Great dealership! friendly and knowledgeable but not pushy. Great dealership! More

by CEWING812 Verified Customer Verified Customer

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Had the vehicle I wanted to see on the lot. Service was excellent, salesman went through everything so we understood it. Would go back again. excellent, salesman went through everything so we understood it. Would go back again. More

by WALS703 Verified Customer Verified Customer

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I had a sales man named Jim he was very kind and willing I had a sales man named Jim he was very kind and willing to please me. I would send my family and my friends to him to get a car. I am in my 60s and I had a sales man named Jim he was very kind and willing to please me. I would send my family and my friends to him to get a car. I am in my 60s and have never had such a good experience like I did this time. More

by Linda zielinski Verified Customer Verified Customer

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Great place to do business, clean, friendly enviroment, all of the employees and staff are great to work with. I had a wonderful experience thank you all of the employees and staff are great to work with. I had a wonderful experience thank you More

by NELLYFOX71 Verified Customer Verified Customer

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