Jim Towhey

I have been a long time client of Princeton Audi and will never come back. My SQ5 was brought in for service after experiencing an auto stop/start malfunction reading on the main dash. Technicians indicated never come back. My SQ5 was brought in for service after experiencing an auto stop/start malfunction reading on the main dash. Technicians indicated that the entire thermostat and water pump system needed replacement and proceeded to charge over $3500. After doing my own research I discovered the total cost of parts and labor (incl taxes) should not exceed $1800. When I brought this to their attention they proceeded to tell me 'too bad. you already agreed to the $3500'. When you do a cursory analysis of the amount they overcharged me on the parts alone it was roughly 2x vs the retail price of the part. 5x vs the wholesale price. This is a fraudulent price gouging operation and should be investigated by the authorities. More

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Wife and I were on our way from Long Island to friends in Delaware when we hit a pot hole with my RS7. Left front tire sprung a sidewall leak and we managed to limp into Princeton Audi Service. They were spe Delaware when we hit a pot hole with my RS7. Left front tire sprung a sidewall leak and we managed to limp into Princeton Audi Service. They were spectacular in providing friendly and caring service. They managed to find a new tire and got us back on the road in 1.5 hours. Great people in their service department! More

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I needed a newer Audi Q5 My 2014 Q5 had alot of miles so i needed one with lower miles. Lauri was my salesman for my last purchase and she was great. We found a 2016 Q5 with o My 2014 Q5 had alot of miles so i needed one with lower miles. Lauri was my salesman for my last purchase and she was great. We found a 2016 Q5 with only 44k still under new car warranty and CPO. Once again we agreed on a price and i purchased the car. It was a pleasure doing business with everyone at the dealership. I would recommend the company for a buyer of any of their cars. More

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Amazing Purchase Thank you Oscar for being so understanding, patient, and very knowledgeable about cars. You are in deed a great asset to VW Dealer. Thank you Jim, and Thank you Oscar for being so understanding, patient, and very knowledgeable about cars. You are in deed a great asset to VW Dealer. Thank you Jim, and Matthew as well. Great team! More

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Friendly & Caring What impressed me first about this dealership was how many times I was asked 'How can I help you?' upon entering the service area. Everyone was very What impressed me first about this dealership was how many times I was asked 'How can I help you?' upon entering the service area. Everyone was very friendly and helpful, and its shows that they care about good service. I also visited the parts department while my car was getting its first service - they gave great advice and were equally friendly. While I was waiting at the parts window, every passing employee - there must have been at least four - checked with me to make sure I was being helped. This was my first visit and they made me a loyal customer - have been telling friend! More

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