Jim Sullivan

I purchased my QX80 from Holman Infiniti. From the very first day everyone from prep to sales to service have been very attentive. I have no reason to go elsewhere. From the very first day everyone from prep to sales to service have been very attentive. I have no reason to go elsewhere. More

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Been very happy with Holman for years, but it seems lately that there's an aggressive push for service, and that service prices are getting out of line. lately that there's an aggressive push for service, and that service prices are getting out of line. More

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The service advisor was very knowledgeable and helpful and the service tech did a great job. Everything about the dealership was top notch. and the service tech did a great job. Everything about the dealership was top notch. More

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This was the absolute best experience I’ve ever had buying a new car. I had the pleasure of working with Jim and Sal from Sales along with Mike in Finance. These guys went above and beyond to provide s buying a new car. I had the pleasure of working with Jim and Sal from Sales along with Mike in Finance. These guys went above and beyond to provide superior customer service. Sal was beyond amazing and made me feel so comfortable. He was very patient and made sure I was 100% satisfied from start to finish. I’ve been an Infiniti customer for over 12 years and never had anywhere near this level of exceptional customer service from my previous dealership. I drove over an hour to see these guys and I’m now a lifelong customer! Don’t even hesitate to purchase a car from this exceptional team. You definitely won’t be disappointed!! More

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Service Rebecca and Steve best and great to know for services to your car. vechile is class I needed at the time purchase in 2015. Arubaron Rebecca and Steve best and great to know for services to your car. vechile is class I needed at the time purchase in 2015. Arubaron More

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Great experience with this dealership. I was very close to buying a car from autolenders and figured I'd give Infiniti a shot. This dealership is over an hour from my home but the price on the used cpo g37 to buying a car from autolenders and figured I'd give Infiniti a shot. This dealership is over an hour from my home but the price on the used cpo g37x was very good. The first thing Jim promised was getting my 7-8% from autolenders down to 2.9%! Than Jim promised the car was in great shape and they have the best prices in the area. After doing more research the price was definitelyy the best. I went the hour drive to check out if this was all going to be correct. Once I got there unfortunately the finance company was closed for Infiniti but Jim assured me we would be fine. We did all the paperwork and took care of the price which was identical to what he said it would be. Since they couldn't have everything approved I couldn't take the car that night. Jim said he would call me the following day ASAP to let me know. Jim called me in the morning when he got the info and everything was approved and told me he was going to deliver the car. He conviently brought the car to my job on my lunch break which was over an hour away, the paperwork was identical to what he said and I signed and the car was great! I am still happy about this purchase and will definitely go back too this dealer and jim More

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I have been a customer of Holman Infiniti for approximately 10 years. Every experience, from purchasing a car to having it serviced has been outstanding. During that time I have purchased 6 cars, approximately 10 years. Every experience, from purchasing a car to having it serviced has been outstanding. During that time I have purchased 6 cars, from both, Jim Sullivan and Sean Connolly. They have always made the process of purchasing a car very easy and dispel every negative stereotype of car sales. When I was recently in the market for another car I was deciding if I wanted to try something new. I drove several of the competitors models and kept coming back to Infiniti... There really is no better value for the money. Throughout this last process Sean Connolly was extremely helpful (and patient as I kept coming in every few days to drive the car "one more time"). He not only helped me weigh my pros and cons, he gave me useful and factual information about the G35X (my 3rd) as it compared with the other cars I was contemplating. Sean has always demonstrated true customer service. He is very knowledgeable, personable and has a thorough understanding of his customer's needs. In addition to Sean and Jim, I have also dealt directly with Dexter Woodley as the general sales manager. Dexter exemplifies what a true sales manager is. He has always been instrumental in "not playing games," when it came to pricing. He also makes the purchasing process very easy. In my 10 years as an Infiniti owner I have never gone to a competing dealer when purchasing a vehicle because of the great customer service I receive and how Holman values their customers' time. I believe that is something which Dexter's sales consultants have learned from him. He is one of the main reasons why I have been a customer for the last 10 years and why I will continue to be. By the way, thanks Sean-car is great! More

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