Jim Struck

The entire customer experience was excellent. Our primary sales contact, James, provided timely and accurate answers to our questions and went above and beyond to ensure we felt confident about o Our primary sales contact, James, provided timely and accurate answers to our questions and went above and beyond to ensure we felt confident about our purchase. We live in another state, several hundred miles from the dealership, and they made the process as smooth as possible. I can’t recommend them more highly. More

by benjaminwmclain Verified Customer Verified Customer

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Everyone super polite and respectful! Great job done by everyone! Thanks to everyone! Have a great summer! Great job done by everyone! Thanks to everyone! Have a great summer! More

by juliemunks65 Verified Customer Verified Customer

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Quick and efficient service, clear information, everyone there is very kind and respectful. Excellent dealership. there is very kind and respectful. Excellent dealership. More

by JCSTRUCK Verified Customer Verified Customer

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Very knowledgeable and well informed. Pleasure to do business with. Would highly recommend this dealership Pleasure to do business with. Would highly recommend this dealership More

by Burky1959 Verified Customer Verified Customer

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Your prices should be fixed not floating It shouldn’t take 3 hours to buy a car I doubt I will be back take 3 hours to buy a car I doubt I will be back More

by aussemhighway Verified Customer Verified Customer

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The long term employees that I’ve dealt with for years are great!. They are knowledgeable, friendly, and really care about their returning customers! James always gives us fabulous information and service are great!. They are knowledgeable, friendly, and really care about their returning customers! James always gives us fabulous information and service. George is a great anchor for everyone! New management seems good too! More

by CSING_KELSEY Verified Customer Verified Customer

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I was able to drop my car off the night before having an appointment to replace my radiator. I was also able to pay when I picked up 2 days later. Very quick and efficient! appointment to replace my radiator. I was also able to pay when I picked up 2 days later. Very quick and efficient! More

by SIS2502003 Verified Customer Verified Customer

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Fast service did what asked for. Friendly service comfortable area while waiting for my automobile Friendly service comfortable area while waiting for my automobile More

by MAHARV69 Verified Customer Verified Customer

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They did everything they could to help make my buying experience as pleasant as possible. Ryan and his team of people were all professional and nice to work with. I will buy from them again and send fami experience as pleasant as possible. Ryan and his team of people were all professional and nice to work with. I will buy from them again and send family, friends, co-workers and other's to their dealership. Very good interaction with everyone I had a chance to talk to and work with. Thanks all. More

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Our experience with the team at Ottawa Chrysler Dodge Jeep Ram was excellent and they had great customer service. Jim and Jonathon where very helpful and made us feel welcome. I would reccomend them to a Jeep Ram was excellent and they had great customer service. Jim and Jonathon where very helpful and made us feel welcome. I would reccomend them to anyone interested in a new or used vehicle. More

by adam.mdg Verified Customer Verified Customer

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