Jim Royeton

Phenomenal. Experience. The customer service is second to none. Outstanding job and would shop there over and over Experience. The customer service is second to none. Outstanding job and would shop there over and over More

by Jasper Jewell Verified Customer Verified Customer

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Trouble getting warranty part in but service manager helpfull in getting in III finally arriving.. helpfull in getting in III finally arriving.. More

by BOBUAW10 Verified Customer Verified Customer

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I always have to wait to check in or check out. The oil change itself is always done right !!!! The oil change itself is always done right !!!! More

by TREANDUSROBINSON Verified Customer Verified Customer

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I hope to never have to go back there again. To say that the service was atrocious would be kind. 6 day wait to reset a sensor, for $457 plus $250 for a rental car since Steve Rayman couldn't pr To say that the service was atrocious would be kind. 6 day wait to reset a sensor, for $457 plus $250 for a rental car since Steve Rayman couldn't provide a courtesy vehicle. Stay away from Steve Rayman in Smyrna!!! More

by BLABAR81 Verified Customer Verified Customer

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Very patient. Worked with me to get a car I liked in my price range. Worked with me to get a car I liked in my price range. More

by ARCHEN Verified Customer Verified Customer

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This was the best treatment at any dealership that I've been to. Glad I trusted this location and happy with my purchase. been to. Glad I trusted this location and happy with my purchase. More

by rsheen.harris Verified Customer Verified Customer

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I get the royal treatment every time I'm there,, so it's not fair to ask me about service,, apparently I'm better than everyone else not fair to ask me about service,, apparently I'm better than everyone else More

by MISTADONCOEII Verified Customer Verified Customer

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The staff was very friendly from beginning to end, they informed me if recalls that I was unaware of informed me if recalls that I was unaware of More

by sohvirg1 Verified Customer Verified Customer

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Had a pleasant experience in dealing with the sales person and the entire purchase process. person and the entire purchase process. More

by Helen Verified Customer Verified Customer

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Jim is one of the most helpful salespeople that I have dealt with since leaving the automotive industry for a career change. The entire staff was helpful. From the receptionist to the other salespeople w dealt with since leaving the automotive industry for a career change. The entire staff was helpful. From the receptionist to the other salespeople who took the time to say hello and offer water knowing I was someone else's customer, and they had nothing to gain. In my experience very few operations understand that every action matters in front of a customer. A customer can either be completely " wowed" or completely appalled. Kindness does matter and it will make you more money! I did not hard argue my trade value because I actually "wanted" them to make a little money. Then finance manager was extremely professional and offered all the services without making it feel like he was "hard selling". I can see that this dealership once again has a strong leadership. I worked at this location years ago when it was John Smith Chevrolet. More

by TINA35 Verified Customer Verified Customer

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