Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
203 Reviews
4.8

203 Reviews

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203 Reviews of Jim Rodgers

January 12, 2026

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Employee Rating

Great service. My vehicle has to be in running at all times due to medical issues. Jim and staff always delivers quality and dependable service. Excellent custom More

by SENSICANNY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth , Perry Griffith

Jan 13, 2026

Matthews GM Center responded

Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Jim!

January 12, 2026

Dealership Rating
Employee Rating

Prompt service. Got in within a couple days of calling. First time with new truck. More

by MIKEMOSE79
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 13, 2026

Matthews GM Center responded

Hi Mike- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

January 12, 2026

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Employee Rating

Always prompt and great support and the work is always top notch. Thank you for the great job! More

by MLBLOVE
Service Price Transparency
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Recommend Dealer
Yes
Jan 13, 2026

Matthews GM Center responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 11, 2026

Dealership Rating
Employee Rating

Worked me in when I had a brake caliper sticking and got me all fixed no problem More

by Lecampbell
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Matthews GM Center responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

January 09, 2026

Dealership Rating
Employee Rating

I was very pleased with Rob and the mechanics. Very thorough. Thank you. Highly recommend. More

by VIKES5484
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Matthews GM Center responded

Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Rob. have a great day!

January 05, 2026

Dealership Rating
Employee Rating

Our backup camera went on went on our 2024 GMC Canyon, so we brought it for warranty work. We also got an oil change. Everyone was so friendly and helpful! They replaced the camera and did our oil change w More

by tami_hamberger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 05, 2026

Matthews GM Center responded

Hi Tami- Thank you for choosing Matthews GMC—we value your trust. Have a great day! We look forward to assisting you in the future!

January 02, 2026

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Employee Rating

I have bought a lot of cars from this dealership. If there's any issues, they are resolved quickly and effectively. This visit was for an oil change, tire rotation, and software upgrade. Everything w More

by JR_BOATWRIGHT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Matthews GM Center responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit! Happy driving!

December 31, 2025

Dealership Rating
Employee Rating

Great fitting me into schedule! Did good work.completely satisfied with the service performed on truck. More

by MWESTOVER0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Linge, Andy Salvemini

Jan 02, 2026

Matthews GM Center responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

December 25, 2025

Dealership Rating
Employee Rating

Everyone is great Paul Bill Andy I wish billing would be a little easier on the wallet I do appreciate the shacks and coffee Thank you for your service More

by CEZIMBO
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 23, 2025

Dealership Rating
Employee Rating

The best place to buy and service your vehicle they work with your schedule and finish with a free car wash More

by DONRADIC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

Dec 29, 2025

Matthews GM Center responded

Hi Don-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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