Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
213 Reviews
4.9

213 Reviews

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213 Reviews of Jim Rodgers

March 03, 2026

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Employee Rating

very good and very quick thanks so very much i will tell others about it. More

by CHINK11
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Matthews GM Center responded

Hi- Thank you for choosing Matthews Auto for your vehicle service. Happy driving!

March 02, 2026

Dealership Rating
Employee Rating

As disturbing as it was to have a motor go down on new truck before its first oil change. They got it back to me in a reasonable amount of time despite my frustration. Arrive was always professional and c More

by PARKER12
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2026

Matthews GM Center responded

Hi Parker- Thank you for the positive review—we’re always here to help!

February 27, 2026

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Employee Rating

I was very impressed by the level of communication from Jim Rodgers about the status of my vehicle. He explained the issue and even had the technician lift the vehicle so I could see and understand it bett More

by ODISTRIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 02, 2026

Matthews GM Center responded

Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Jim!

February 18, 2026

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Employee Rating

Andy and the whole group of guys always get me in when I need it and get me out for my services in a timely manner. My truck is everything to me as a consulting forester who covers a large area. I p More

by NEWMANFORESTWILDLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Matthews GM Center responded

Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Andy!

February 10, 2026

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Employee Rating

The service was done on time and the first time as it has been done in the past More

by JPIEROG1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Matthews GM Center responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

January 30, 2026

Dealership Rating
Employee Rating

Jim Roger's specifically, and the Matthew's team. overall, have been my go-to service and very helpful / reliable for over 20-years! All the people at service seem good, but Jim is 'always' personable More

by WJJ069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek

Feb 02, 2026

Matthews GM Center responded

We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Jim and Bill!

January 23, 2026

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Employee Rating

Jim Rogers and service team are exceptional always make us feel like a top priority More

by BOUGH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ryder

Jan 30, 2026

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your vehicle service. Happy driving!

January 23, 2026

Dealership Rating
Employee Rating

Service is always done very well at Matthews GMC. They provide a very thorough checkout program and expert service at a price very competitive with any private service facility. They also maintain More

by liznshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Cseledy

Jan 30, 2026

Matthews GM Center responded

Hi Liz- Thank you for being a valued Matthews GMC customer. We look forward to serving you again soon!

January 20, 2026

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Employee Rating

Transmission issues they did factory recommend service told to drive 100 miles to see if services performed corrected issue More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ryder , David Reyes

Jan 21, 2026

Matthews GM Center responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Auto!

January 20, 2026

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Employee Rating

Service advisor was very friendly and helpful. He also can answer all my questions regarding my vehicle. More

by mjhomanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Matthews GM Center responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

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