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Jim Rodgers

Overview Reviews (156) Inventory (223)

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Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8

156 Reviews

Overview Reviews (156) Inventory (223)

4.8

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Jim Rodgers

July 25, 2025

Dealership Rating

Employee Rating

Rob was pleasant and accommodating as well. The vehicle service was done on time and correct. The vehicle service was done on time and correct. More

by klinko

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Linge

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July 22, 2025

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Employee Rating

Everything was great, exactly as expected the repair was completed on time. Every thing was good. completed on time. Every thing was good. More

by elis_hus1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini

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Jul 24, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 18, 2025

Dealership Rating

Employee Rating

Very clean, not cutter with junk,all the staff are nice and helpful, easy to get work done on your vehicle. and helpful, easy to get work done on your vehicle. More

by badwolfman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini, Mike Ryder

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Jul 21, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 17, 2025

Dealership Rating

Employee Rating

Professional. Easy to work with. Tries to do what's workable and best for the customer. Easy to work with. Tries to do what's workable and best for the customer. More

by Jandfgdovin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini

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Jul 21, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 14, 2025

Dealership Rating

Employee Rating

Very good! !!!!Great service: in & out record time. James Rodgers good job. Will be back> !!!!Great service: in & out record time. James Rodgers good job. Will be back> More

by SNO24MAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 17, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

Dealership Rating

Employee Rating

Jim was very helpful in analyzing and determining how to proceed to correct my problem. proceed to correct my problem. More

by jkobuski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Ryder

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Jul 17, 2025 -

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2025

Dealership Rating

Employee Rating

Fast frendly service work done on times and fare prices and easy payment process will recomendl and easy payment process will recomendl More

by mrmoose1470

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 14, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

Dealership Rating

Employee Rating

Great service, prices and scheduling. All personnel are great to deal. Will continue to patronize. All personnel are great to deal. Will continue to patronize. More

by mnjgons

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini

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Jul 14, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 10, 2025

Dealership Rating

Employee Rating

Always do a awesome job! Great service department as well as Sales. Always deal with Matthews Great service department as well as Sales. Always deal with Matthews More

by lmmih1173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Crawford, Paul Tierno, Rob Linge, Mike Ryder

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Jul 14, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 01, 2025

Dealership Rating

Employee Rating

Pleasant, timely. These made the entire experience a good one. I am a repeat customer. These made the entire experience a good one. I am a repeat customer. More

by DTEACH97

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 07, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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Jim Rodgers

Service Advisor

Matthews GM Center

156 Reviews of Jim Rodgers

Dealership Inventory (223 Vehicles)

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