Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
488 Reviews
4.9

488 Reviews

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488 Reviews of Jim Parolisi

November 01, 2024

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Great service and the best service advisor. Always prompt scheduling and always a clean vehicle on pick up. More

by Avedisian
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Recommend Dealer
Yes
Nov 04, 2024

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you again next time!

October 12, 2024

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The service at Audi Burkington has the very best service of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is l More

by Concordmama
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Recommend Dealer
Yes
Oct 14, 2024

Audi Burlington responded

Thank you for sharing your experience! We're delighted to hear that our team at Audi Burlington provided exceptional service and made your visit enjoyable. We'll be sure to pass along the praise to Anthony as well. We look forward to welcoming you back in the future!

October 09, 2024

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Service center is horrible. $220 for a simple oil change. Outrageous. They say they wash your car but they left it filthy and placed soaking wet mats in the car. When I mentio More

by Reinaldo Ramos
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Recommend Dealer
No
Oct 14, 2024

Audi Burlington responded

Hi Ronnie, the cost of an oil change remains consistent for all Audi dealers. We provided a complimentary hand wash for your vehicle and addressed your concerns during your visit to the dealership. Although we offered to clean and detail your vehicle again, you chose to decline our assistance. We also let you know that for future visits, you should contact our management directly to ensure our service aligns with your expectations. Submitting multiple identical reviews can complicate our efforts to address the issue effectively for you in the future. Kaitlin Carriere - Business Development Manager - kcarriere@herbchambers.com

October 05, 2024

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Super friendly and helpful service reps. They kept me informed of the status of my car. Service performed on time. More

by Lshec
Recommend Dealer
Yes

Other Employees Tagged: Max Ha

Oct 07, 2024

Audi Burlington responded

We're delighted to hear that our service team at Audi Burlington provided you with friendly and timely assistance. Keeping you informed is a top priority for us, and we're glad it made your experience positive!

October 05, 2024

Dealership Rating
Employee Rating

Super friendly and helpful service reps. They kept me informed of the status of my car. Service performed on time. More

by Lshec
Recommend Dealer
Yes

Other Employees Tagged: Max Ha

Oct 07, 2024

Audi Burlington responded

We're delighted to hear that our service team at Audi Burlington provided you with friendly and efficient assistance. Keeping you informed and ensuring timely service is what we strive for. Thanks for sharing your experience!

October 02, 2024

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Tires ordered and mounted within 4 hours. Excellent service. Very professional. Waiting area comfortable and clean More

by andrea
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Recommend Dealer
Yes
Oct 03, 2024

Audi Burlington responded

Andrea, we're glad to hear you enjoyed the excellent service and comfortable waiting area at Audi Burlington. Thank you for sharing your experience with us!

September 28, 2024

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Great speedy service Jim was knowledgeable and easy to deal with. Nice waiting area also More

by Jude
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Recommend Dealer
Yes
Sep 30, 2024

Audi Burlington responded

Jude, We're so glad you had a five-star visit with Jim and our service team! Thank you for trusting Audi Burlington with your vehicle!

September 27, 2024

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The service team at Audi Burlington is one of the main reasons I buy my Audis from them. For years Jim took care of me. Now it’s Derek! I cannot say enough about the professionalism of these two service m More

by John.vanopdorp
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Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur

Sep 28, 2024

Audi Burlington responded

Hi John, we're delighted to hear that Derek and Jim have provided you with exceptional service at Audi Burlington. It's great to know you're enjoying our new features like the ride-share option and video inspections! Thanks for your continued support! Safe travels!

September 19, 2024

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They were very professional and helped me along the way. , especially Jim who took his time with me! More

by thomas.marino
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Recommend Dealer
Yes
Sep 19, 2024

Audi Burlington responded

Thomas, we're so glad to hear it! Thank you for leaving Jim and Audi Burlington five stars!

September 12, 2024

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Employee Rating

Recommendation given from Jim was very helpful. Happy with the services. Looking forward to keep driving my vehicle with no problems. More

by Angie
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Recommend Dealer
Yes
Sep 12, 2024

Audi Burlington responded

Angie, we're delighted to hear that Jim's recommendation was helpful and that you're happy with the services at Audi Burlington. Enjoy your smooth drives!

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