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Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
528 Reviews
4.9

528 Reviews

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528 Reviews of Jim Parolisi

May 13, 2025

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Employee Rating

I service my Sq5 at Audi Burlington with Anthony Ferreira . I receive an excellent service, Anthony is very professional, knowledgable and kept me informed during the car service. More

by Natasha_altshuler
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Ferreira

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May 15, 2025

Audi Burlington responded

Natasha, we're delighted to hear that Anthony provided you with excellent service at Audi Burlington. Thank you for sharing your experience and trusting us with your SQ5!

May 11, 2025

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I came to the dealership to get a new key. The first two times I came the new key didn't work. They said they would take care of me when I came back for the third time and they did. I am very More

by mloreth66
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Recommend Dealer
Yes
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May 13, 2025

Audi Burlington responded

We're glad to hear that our Audi Burlington team was able to resolve the issue with your key and provide you with a positive experience. Thank you for your patience, and we look forward to seeing you again!

May 03, 2025

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Jim our service advisor once again provided first class service for our 120,000 mile check up. The mechanics at Audi Burlington are true professionals. More

by Bsykes2
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Recommend Dealer
Yes
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May 05, 2025

Audi Burlington responded

We're delighted to hear that Jim and our team at Audi Burlington provided first-class service for your 120,000-mile check-up. Thank you for recognizing our mechanics' professionalism!

May 05, 2025

Audi Burlington responded

We're delighted to hear that Jim and our team at Audi Burlington provided first-class service for your 120,000-mile check-up. Thank you for recognizing our mechanics' professionalism!

May 01, 2025

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These guys are the best. Always helpful and always make sure customer is updated on status and even send video of repair after. Top notch. More

by Dberardinelli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur, Raymond Hebert, Anthony Ferreira

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May 02, 2025

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate your continued support of the Audi Burlington team and look forward to seeing you next time!

May 01, 2025

Dberardinelli84 responded

Great job guys.

May 01, 2025

Dberardinelli84 responded

Great job as always.

April 30, 2025

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Employee Rating

Top notch. Comfortable waiting area. Appreciate the post explanation of service details AND the phone call follow-up. More

by pollyallen
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Workmanship
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Recommend Dealer
Yes
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Apr 30, 2025

Audi Burlington responded

Hi Polly! We're delighted to hear you enjoyed the comfortable waiting area and thorough service at Audi Burlington. Our team is committed to keeping our customers informed, so we're glad the follow-up was appreciated! Thanks for sharing your experience with us!

April 23, 2025

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The service was superb The service was excellent and courteous Would highly recommend Audi Burlington More

by Joanmel
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Recommend Dealer
Yes
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Apr 24, 2025

Audi Burlington responded

Joanmel, thank you for the glowing recommendation! We're delighted to hear that our team at Audi Burlington provided superb service. We appreciate your support and look forward to serving you again in the future!

April 22, 2025

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Addressed my recurring nuisance with candor, to my satisfaction. Appreciated access to a loaner over the weekend. More

by igawel
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Recommend Dealer
Yes
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Apr 23, 2025

Audi Burlington responded

We're glad to hear that our team at Audi Burlington was able to address your concerns and provide a loaner for the weekend. Thank you for sharing your experience with us!

April 18, 2025

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They always go above and beyond, despite the reason I visit this dealership it’s a pleasure More

by vladimirbel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur, Raymond Hebert, Anthony Ferreira , Jay Levy

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Apr 18, 2025

Audi Burlington responded

Thank you for trusting our Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to continuing to serve you in the future!

April 17, 2025

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The sales and service departments never fail to amaze and exceed expectations. I highly recommend. More

by Linda.campbell03223
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Workmanship
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Recommend Dealer
Yes
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Apr 18, 2025

Audi Burlington responded

Linda, thank you for trusting Audi Burlington with your automotive needs! We're happy to hear that our team consistently exceeds your expectations and we look forward to continuing to serve you in the future!

April 17, 2025

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I found service team to be Proficient, efficient, communicative, and effective. Obtained loaner and video documenting repairs that I independently corroborated. More

by Audi owner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Audi Burlington responded

We're delighted to hear that our service team at Audi Burlington met your expectations with proficiency and clear communication. It's great to know the loaner and repair documentation added value to your experience as well. Thank you for choosing us!

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