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Jim Morgan
Jim Morgan at Gallatin Ford
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Jim Morgan

Financial Services Manager

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.8
250 Reviews

Specialties & Trainings

Zurich Financial Training

PDS Financial Training

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4.8

250 Reviews

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250 Reviews of Jim Morgan

March 17, 2025

Dealership Rating
Employee Rating

Jessica and her team did a fantastic job! They even delivered my truck once they completed the job! Duane and Chris were very professional! Great experience!! More

by Jimlilmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Piper, Wayne Hill, Jim Elgas, Diana Holt, Jessica Raymond, TJ Pardue, Mike Olari, Tammy Morrison, Javier Andrade

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Mar 18, 2025

Gallatin Ford responded

We're delighted to hear that Jessica and the team provided you with a fantastic experience at Gallatin Ford! It's great to know Duane and Chris were professional throughout. Enjoy your new truck!

January 24, 2025

Dealership Rating
Employee Rating

Always a great experience with Stephanie of Gallatin Ford when I take my vehicle to be serviced More

by banthonydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Galvin Jr, Wayne Hill, Jim Elgas, Jessica Raymond, TJ Pardue

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Jan 27, 2025

Gallatin Ford responded

We are glad to hear that Stephanie and the Gallatin Ford team have provided such excellent service. Thanks for being a loyal customer!

December 09, 2024

Dealership Rating
Employee Rating

Very good service had my oil changed and tires rotated had me in and out in a adequate time More

by Glasman402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

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Dec 09, 2024

Gallatin Ford responded

Here at Gallatin Ford, we are always thankful for positive feedback from our customers. Thank you!

October 26, 2024

Dealership Rating
Employee Rating

All staff were knowledgeable and very helpful. Didn't feel pressured to purchase something that day, which would have made me walk. More

by musicgabbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Howell

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Oct 28, 2024

Gallatin Ford responded

Thank you for sharing your experience with us at Gallatin Ford, Gabbi! We're glad to hear our team made you feel comfortable and supported during your visit. We appreciate the feedback and hope to see you again soon!

October 13, 2024

Dealership Rating
Employee Rating

Fixed my issue quickly and provided great customer service to me! Definitely recommend Collin to anyone! More

by brettknifley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Galvin Jr, Wayne Hill, John Booker, TJ Pardue, Paige Akins, Javier Andrade

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Oct 15, 2024

Gallatin Ford responded

We're delighted to hear that Collin provided you with excellent service and resolved your issue promptly at Gallatin Ford. Thank you for recommending us, Brett!

April 21, 2024

Dealership Rating
Employee Rating

Great car buying experience. Super friendly and helpful staff to get us through the process More

by kolbyswright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 22, 2024

Gallatin Ford responded

Thank you for sharing your feedback! It's fantastic to hear our staff made your car buying experience so positive. We hope to serve you again in the future!

April 09, 2024

Dealership Rating
Employee Rating

Zach Howell was good to talk business with. I am glad I got an Escape! More

by Gallatintitans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Galvin Jr, Charlie Piper, Jessica Raymond , Zach Howell

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Apr 12, 2024

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

March 31, 2024

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Employee Rating

No pressure sales, they want you to be happy with your purchase. Friendly and helpful throughout the process More

by jkars14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Piper

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Apr 06, 2024

Gallatin Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

March 21, 2024

Dealership Rating
Employee Rating

I bought a 2021 GMC at the beginning of the year. The sales experience was great, the truck came with life time power train warranty as long as I service the vehicle at the dealership. I also purchas More

by robert.keen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Colton Green , Service team was polite and as helpful as they could be.

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Mar 22, 2024

Gallatin Ford responded

I deeply regret to hear about your recent service experience that fell short of your expectations. Your feedback is invaluable to us, and we are grateful that you brought this matter to our attention. We try to have the majority of tools on hand needed to accomplish the majority of maintenance repair tasks requested and needed from our vast customer base. Unfortunately, there are over 60 car brands in the US, it is impossible to have all tools needed to repair them all. With that said, we are currently investigating the specific required tools needed to assist our technicians with diagnosing and repairing General Motors tire pressure monitoring systems. In the meantime, the Extended Warranty purchased is eligible to be used at any Certified Repair Facility. I would be happy to personally assist you with finding repair facility to accommodate you for your current repair needs. Please reach out to me directly at your convenience. Larry Starratt, Fixed Operations Director, and my direct line is 615–230-2792.

March 09, 2024

Dealership Rating
Employee Rating

My salesman was actually Zach Howell as Colton was unavailable. Mr Howell did an amazing job. Great experience all in all. More

by JROB081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booker, Colton Green , Zach Howell, Troy Heilman

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Mar 11, 2024

Gallatin Ford responded

Thank you for the 5-star review! It's wonderful to know Zach stepped up and delivered an amazing experience for you. We appreciate your business and look forward to serving you again in the future!

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