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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 6

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

March 24, 2023

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The dealership was able to diagnose a problem and fix it which gave me peace of mind! More

by underwood357
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Mar 27, 2023

Rizza Cadillac Buick GMC responded

Underwood, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2023

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Employee Rating

DEALER. .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS More

by JFHATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, John Howard, Becky Aboswielem , Mike Lorenzo, Danielle O'Connor

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Mar 22, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2023

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The service on the GMC side was top notch, great group of people working Friday the 17th. Great experience and I highly recommend them to all that need work done on their vehicle. More

by RSCULLS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Danielle O'Connor

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Mar 21, 2023

Rizza Cadillac Buick GMC responded

I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

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Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Sommerfeld, Jay Bakr, Nick Richko, John Howard, Becky Aboswielem, Tom Wentz , Danielle O'Connor, Juan Rocha

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Mar 20, 2023

Rizza Cadillac Buick GMC responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

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Thank you Becky at Tinley Park Rizza. You are very very best!!! Tom is most wonderful manager, helpful, friendly, and good people.!!! I Love to come to this location and just a block awa More

by CAINDALIA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, Tom Wentz , Danielle O'Connor

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Mar 20, 2023

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 15, 2023

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Great service. . I didn’t have to wait long.. the conference room is clean .. Everybody treated me with respect and was very polite More

by HT
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Workmanship
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Recommend Dealer
Yes
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Mar 16, 2023

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2023

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Employee Rating

Very nice staff and friendly , provided the service it needed and the advice for the next mission service. 10/10 More

by Bahaa Hammood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Danielle O'Connor

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Mar 16, 2023

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

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Friendly and very professional. The entire building was clean and welcoming. Everyone was smiling and seemed happy even though it was a rainy and a gloomy day outside. More

by Mmaloney0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Mar 16, 2023

Rizza Cadillac Buick GMC responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Rizza Cadillac Buick GMC again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

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Employee Rating

I'm very satisfied with the service at the dealership,staff is attentive, service scheduled is always on time,iam a satisfied customer. More

by NOOKIE0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 16, 2023

NOOKIE0909 responded

I'm very happy with the service l received on my gmc terrain,Jim explained everything they would be doing, he was very professional and answered all questions I asked,l didn't have to wait more than 10minutes before l was registered, everyone was friendly, satisfied customer. nookie0909@gmail.com

March 10, 2023

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Employee Rating

Becky is wonderful ! ! She is always pleasant and very helpful. This wk I met Jim and he was nice. More

by KINGKOOLAID24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Mar 13, 2023

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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