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Jim Monahan
Jim Monahan | Page 34
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
342 Reviews
342 Reviews of Jim Monahan
April 07, 2021
1 star is for customer service, not service itself. I never received a call that my car was done. I called, got sent to voicemail, left a message. Still no call back. Showed up anyways. Car was done, but never received a call that my car was done. I called, got sent to voicemail, left a message. Still no call back. Showed up anyways. Car was done, but the guy said he didn’t have a chance to call me because he kept getting busy with other things. More
by Mitrev
Verified Customer
April 06, 2021
Brand new car has had nothing but issues since purchase. Car is still at dealership now, after being told it was ready for pick up. Dealership is middleman to corporate. I’m being ran in circles about my is Car is still at dealership now, after being told it was ready for pick up. Dealership is middleman to corporate. I’m being ran in circles about my issue. All while continuing to pay for an extended warranty. More
by Chasecarthen
April 05, 2021
The buick service is the best! Big Thanks for the comfortable loaner vehicle. I'm very satisfied with customer service at buick. Thanks so much for servicing my car comfortable loaner vehicle. I'm very satisfied with customer service at buick. Thanks so much for servicing my car More
by charmainekomperda6
March 27, 2021
Did a decent repair work on the 2014 Buick that was having dashboard signals regarding the front collision sensor and the stabilization system needed to be replaced having dashboard signals regarding the front collision sensor and the stabilization system needed to be replaced More
by richg2
March 23, 2021
Great service very professional had oil change check everything refill talked about future services recommended rewards program iwas in and out and about 40min also sent reminders everything refill talked about future services recommended rewards program iwas in and out and about 40min also sent reminders More
by tgriffin4life@yahoo.com
Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial
March 20, 2021
As a military vet I must congratulate your staff on As a military vet I must congratulate your staff on their training,speed and courtesy. My vehicle handled like the day of purchase. Thank you As a military vet I must congratulate your staff on their training,speed and courtesy. My vehicle handled like the day of purchase. Thank you More
by bigden1960
Other Employees Tagged: Candace Kostial
March 19, 2021
TERRIBLE. Brought car in At my appointment time, they TERRIBLE. Brought car in At my appointment time, they didn’t work on it until Tuesday. I had to keep calling them to find out the status. They kept t TERRIBLE. Brought car in At my appointment time, they didn’t work on it until Tuesday. I had to keep calling them to find out the status. They kept telling me on Monday and Tuesday that the mechanic hadn’t gotten to it yet. My transmission is slipping and because the mechanic could replicate the problem, they told me to bring it back next time it happens. This is my second time in there with the same problem. Just awful. When I went to pick up the car, it was pouring rain and the Service person told me to find my car somewhere along the fence outside. No apology for NOT fixing the problem. I will NEVER take my car there again. It was the worst customer service I have dealt with. More
by D2ORION
Other Employees Tagged: John Howard, Becky Aboswielem
March 14, 2021
Waited about 2 hours but satisfied with service. Felt comfortable in waiting room being 6 feet apart from people. ( COVID) Would return again for service. Close to home. comfortable in waiting room being 6 feet apart from people. ( COVID) Would return again for service. Close to home. More
by aapindelski
March 13, 2021
I went in for an oil change and I was late for my appointment. The gentleman at the counter told me it was ok and they even washed my car. Thank you appointment. The gentleman at the counter told me it was ok and they even washed my car. Thank you More
by AYSE
Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial
March 11, 2021
Everything is great thank you really helpful always always great service and Keeps my truck in great condition never have I ever left not satisfied always great service and Keeps my truck in great condition never have I ever left not satisfied More
by Mary Alvarez
Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial
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