Jim Milella | Page 2

Jennifer Flammia is as kind, focused, and motivated as any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to ant any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to anticipate the needs of your client and to empathize. She is the consummate professional and just an outstanding sales professional. More

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Instead of “dreading” having my Honda HRV (that I love…. and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my vehicle will receive A-1 service - backed by honesty and integrity. I know I’ve said it before, but I’ll say it again…. Jim is a huge asset to IDE Honda! More

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I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More

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WARNING! !! 2 times I was duped. Jobs were performed without my consent on 2 occasions. I look at the bill and was charged for things I did not approve. !! 2 times I was duped. Jobs were performed without my consent on 2 occasions. I look at the bill and was charged for things I did not approve. Also, we were treated and spoken to very poorly by Jim Milella. you repeatedly rolled your eyes at me as you answer my questions as if you don't want to be bothered. This is not good customer service practice. I am very disappointment and I feel insulted on how you treated me. In fact, my son (who later said to me) "why did that man talk to you that way?" You rolled your eyes at me because I asked you questions about something I know very little about. Your ignorance towards me was hurtful. The latest job done to my car was started without my consent. I would have waited until spring but you said it was too late and the job was almost done. You made me feel that if I don't pay, I can't get my car back. That's not fair and you are playing dirty. Plenty of times to redeem yourself were given to make things right and better, but I don't see you even trying to put an effort into making a pleasant experience for me. If I could give 0 stars, I would... Please make this right. Please make this better... I feel like I am being forced to find a different mechanic that I can trust and not perform jobs on my car without my approval or if I don't really need them. I wonder if you get a commission for every dollar you bring in? I understand you are told to be as efficient as possible ...at the expense of being kind is wrong. I am very disappointed... More

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Jim treats you not only as a customer but as a friend even if he only sees you a few times a year. Always professional and very helpful. even if he only sees you a few times a year. Always professional and very helpful. More

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Jim is a very helpful service technician. He returned my call after I left him a VM. He returned my call after I left him a VM. More

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I have always had excellent service from Ide Honda, but today exceeded my expectations! I have an appointment scheduled for Monday to get my brakes done as well as a few other things. I called today simply today exceeded my expectations! I have an appointment scheduled for Monday to get my brakes done as well as a few other things. I called today simply to inquire about the length of time it would take to complete and update them that the "squealing" is now a grinding. Jim told me to bring the vehicle to them this afternoon and they will provide me with a loaner to keep me on the road and safe while my car is repaired! I will forever be an Ide customer! More

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We’ve been with Ide Honda since 1982, they’ve been great to us, working with Brad Constantino for years, highly recommend him! to us, working with Brad Constantino for years, highly recommend him! More

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Very easy to work with. No pressure sales. Interacted very well with our children and made us feel extremely comfortable through the car buying process. No pressure sales. Interacted very well with our children and made us feel extremely comfortable through the car buying process. More

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Melinda is always so helpful and accommodating! She is an absolute pleasure to work with! I buy all my vehicles from her and Ide Honda. Jim Milella always provides the best service in the service d She is an absolute pleasure to work with! I buy all my vehicles from her and Ide Honda. Jim Milella always provides the best service in the service department! More

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