Jim McCoy

The absolute best car buying experience I have ever had! I will be a returning customer and have already given referrals for them to so many people. Stephanie was so good with internet sales and getting me I will be a returning customer and have already given referrals for them to so many people. Stephanie was so good with internet sales and getting me to come in. As soon as we pulled in, we were greeted by Brandy and she stayed right with us throughout the entire experience. Jason and my husband are good ol Lee County VA boys and hit it off and talked up a storm. Jim made the contract process super easy. Travis set up the Nissan app on my phone and showed us everything we needed to know inside the vehicle. Every single person that was there that day came and greeted us, shook our hands and made us feel very valued. So again, hands down, the very best car buying experience my family has EVER had! Thank you to all of you! More

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Had a good experience sales man was great staff friendly would go back for something else would go back for something else More

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They were kind and helpful, make experience easy. I bought a suv there about 7 years ago. I bought a suv there about 7 years ago. More

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The dealership was very helpful and professional. They informed us extremely well about our new car and financing. They informed us extremely well about our new car and financing. More

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I recently purchased a 2024 Mitsubishi Outlander SEL from Wallace Mitsubishi of Kingsport and am very satisfied with the product and the dealership. Landon Oden did a great job in getting the car ready for Wallace Mitsubishi of Kingsport and am very satisfied with the product and the dealership. Landon Oden did a great job in getting the car ready for pickup and everyone at the dealership who was involved in my transaction was very courteous and easy to work with. I look forward to returning to the dealership for any scheduled maintenance on my vehicle and would very much recommend a Mitsubishi product as well as Wallace Mitsubishi of Kingsport. More

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What a great experience Johnny & I had at Wallace Nissan of Kingsport. Jared Moulse was so personable and helpful. A real pleasure to work with. He listened to us and considered our request and needs. All of Kingsport. Jared Moulse was so personable and helpful. A real pleasure to work with. He listened to us and considered our request and needs. All the staff are awesome. We love our new 2021 Nissan Murano. We recommend Wallace Nissan for your vehicle needs. More

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Thank Goodness for THIS Dealership! It is 85 miles from my home, it is still amazing in my book; the day was both steaming hot and raining, Still an Excellent experience. Buying a car It is 85 miles from my home, it is still amazing in my book; the day was both steaming hot and raining, Still an Excellent experience. Buying a car is stressful, whether or not you are fully prepared for that step, we felt prepared, but still learned a lot! We didn't see the salesperson we thought we would see, I think our salesman was perhaps more new, but he was great! Ryan Patrick, our salesman, was knowledgeable of the Outlander Features, packages, etc! He let us walk around, consider color combinations, interiors, features at random. Stephanie Stevens was our initial and continuous contact right up until we drove away with new car. She gave us treats for our giant dog, water and checked in often to see if we needed something else! That was great service! She checked in later to see how we were enjoying our new Outlander! Jim McCoy...in financing...didn't seem like your typical finance person! He was as informed about Mitsubishi as anyone could ever hope to be! It was a joy discussing the product and purchase, didn't "feel" like buying a car. Chris...not sure of his last name and I regret that....but he was the MAN! He programmed the app into my phone (huge big deal), and at the end, he gave my husband a dealership hat, actually 2 hats. This may seem like a typical car purchase, I have lost count of how many new cars I have purchased...a lot...some I custom ordered, some were more equipped or luxurious, but I feel I got a top of the line Outlander, a reasonable deal, a great interest rate and met some people I would trust in a dark room. So that made this a great experience! 5 Stars and a plus sign for them! THIS dealership actually seemed to care. (Get a bench near smoke stand for us "limited folks!") Chronic back injury folk will appreciate a moment to think! More

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First time a dealership was hassle free. I am previous Toyota owner and always bought from Toyota. They got me the payment I needed and helped me save money. And during a time where there is I am previous Toyota owner and always bought from Toyota. They got me the payment I needed and helped me save money. And during a time where there is a car shortage, they don't make you pre-sale or sell a vehicle you were waiting on like others. I will continue to do business for years to come. More

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Wonderful experience. George was very knowledgeable about the product, our company (AppCAA) was his main interest. Very honest and sincere in selling our company 3 vehicles. the product, our company (AppCAA) was his main interest. Very honest and sincere in selling our company 3 vehicles. More

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I had a wonderful experience doing business with Joe at Wallace Nissan Mitsubishi of Kingsport. Awesome customer service, I will recommend to friends and family. Love my new car! Thank you! Wallace Nissan Mitsubishi of Kingsport. Awesome customer service, I will recommend to friends and family. Love my new car! Thank you! More

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