Jim McCall

Yo, so I had a Nissan Rogue for 3 years, then I swapped the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k mil the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k miles. I called them and they said it was normal. Then, at around 49k miles, the reverse gear started acting up. So I called on March 28th and asked them to check it out. They didn't get to it until a week later. I took the truck to the dealer and they said my transmission needed to be replaced. I asked about my warranty and they said it had expired on March 26th. They wanted $11k to fix it and said I had to pay out of pocket. They didn't care about me as a customer. Just so you know, they said I called 2 days after my warranty expired, but when we bought the truck on March 26, 2019, I didn't pick it up until March 30th. I tried contacting Nissan Corporate Consumer Affairs and spoke to this guy named Mathew. He was a real jerk and said it was his final decision and there was nothing I could do. More

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Wouldn’t go anywhere else As long as I live in New England I’ll be going to Marlboro Nissan for my cars. The employees are all so incredibly easy to work with and aren’t ever p As long as I live in New England I’ll be going to Marlboro Nissan for my cars. The employees are all so incredibly easy to work with and aren’t ever pushy. They make buying or leasing a car super simple and don’t try to oversell anything that you aren’t looking for. They all clearly love what they do and are pleasant, kind, and fun to work with. I’ve recommended Marlboro Nissan to anyone who talks to me about buying or leasing a car. You can’t go wrong with these awesome people! More

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Easy no pressure experience That was easy.....I was interested in two different new models and it honestly came down to price. Brian and Mike were great to deal with on the phon That was easy.....I was interested in two different new models and it honestly came down to price. Brian and Mike were great to deal with on the phone and Mike and Jim handles everything really professionally once I got to the dealership. More

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Service Very professional and friendly. Average wait time for inspection sticker. This is my second new car that I bought at Marlborough Nissan. Special tha Very professional and friendly. Average wait time for inspection sticker. This is my second new car that I bought at Marlborough Nissan. Special thanks to the employee who assists you when you pull up to the service area. More

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It was a no-pressure sale without the stereotypical trickery We all know how we feel about stereotypical car dealerships and salespeople. Marlboro Nissan seems to be the opposite of that. Having recently gone th We all know how we feel about stereotypical car dealerships and salespeople. Marlboro Nissan seems to be the opposite of that. Having recently gone through an extremely frustrating experience buying a car at a dealership with an old-school sales mentality, working with Jim and Marlboro Nissan was a dream. Jim was very knowledgeable about the Leaf and walked through the relevant features before our test drive. He was very friendly and has casual approach actually made the buying process enjoyable and exciting as it should be. Why aren't more dealerships and salespeople like this?! More

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New Nissan Murano I had a great experience with Jim McCall throughout the purchase process. He was honest, and true to both his word and his numbers. He is knowledgeabl I had a great experience with Jim McCall throughout the purchase process. He was honest, and true to both his word and his numbers. He is knowledgeable of the products he sells, which is also very important. I traveled over 60 miles passing many dealerships closer to my home to get this car, but it was worth it. Thanks Jim. More

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Hassle free process Jim and his team made the while car leasing process hassle free. I knew specifically what I wanted, and they executed efficiently, even getting a vehi Jim and his team made the while car leasing process hassle free. I knew specifically what I wanted, and they executed efficiently, even getting a vehicle from another location. No issues. More

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Great experience at Marlboro Nissan I absolutely hate the thought of buying a car - I had a nice, smooth, quick experience here! I dealt with Jim via email mostly until we came to a deal I absolutely hate the thought of buying a car - I had a nice, smooth, quick experience here! I dealt with Jim via email mostly until we came to a deal. I was in and out with my new car within 4 hours - that includes the 1 1/2 hrs to clean my car! More

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Great experience! I can’t say enough about our experience at Marlboro Nissan. We felt like family the second we walked through the door. Everyone was so welcoming. We w I can’t say enough about our experience at Marlboro Nissan. We felt like family the second we walked through the door. Everyone was so welcoming. We went there with the hopes of buying a new car but never thought we’d be driving one off the lot same day. Brian Rogers is amazing at his job! He kept us entertained and made us laugh the whole time. I can honestly say we will never buy a car anywhere else ever again. Thank you Marlboro Nissan! More

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Personnel Make the Difference Jim McCall is a communicative, friendly, helpful, knowledgeable sales professional. Josh (finance) was a good communicator and filled in during sal Jim McCall is a communicative, friendly, helpful, knowledgeable sales professional. Josh (finance) was a good communicator and filled in during sales negotiations when Jim was not available. The car acquired has 3k additional miles than advertised, which upset me. They made some offers to mitigate this surprise, and I accepted them. Rob (business office) was not very friendly. Overall, good dealership for sales and Jim McCall very good salesperson. More

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