Jim Mann
Jim Mann at Pettus CDJR Farmington

Jim Mann

Manager

Pettus CDJR Farmington

970 E Woodlawn Dr
Farmington, MO 63640

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Jim Mann

April 10, 2026

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Employee Rating

The only issue i had at my last visit i called to get oil and tire rotation when I got home I look at bill tire rotation wasnt on the paperwork. I guess when they came in waiting room I heard a man sitting More

by KSUEAMS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

April 03, 2026

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We've always been able to be seen quickly and not have to wait a long time. That is beyond refreshing, especially in a mechanical setting More

by MISERYSANGEL88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Apr 03, 2026

Pettus CDJR Farmington responded

Thanks for sharing your experience. We’re pleased our team has been able to service your Jeep Compass promptly and keep wait times minimal. We look forward to helping you maintain your vehicle in the future.

April 01, 2026

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They were very helpful and patience and polite they listened to my wants and needs I would recommend them to everyone. More

by asapatp
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Pettus CDJR Farmington responded

We’re glad Jim took the time to understand your priorities for your Jeep Grand Cherokee L and provided patient, polite service. Thank you for recommending us to everyone.

March 26, 2026

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Thankful for the help they provided, and the courtesy and attitude they dealt with the customer More

by missouridanes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Mar 26, 2026

Pettus CDJR Farmington responded

We’re pleased our team delivered helpful service with a courteous attitude while working on your Dodge. Your feedback encourages us. Thank you for choosing us for your service needs.

March 24, 2026

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Excellent service, had two vehicles there and turn around time was wonderful. Hannah does an excellent job. More

by SHAYNAPINSON
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt , HANNAH

Mar 24, 2026

Pettus CDJR Farmington responded

Shayna, thank you for trusting us with not one, but two vehicles—we don’t take that lightly. We’re glad to hear everything was handled quickly and smoothly. Hannah takes a lot of pride in what she does, and it shows. We’ll make sure she sees this! We appreciate you choosing Pettus CDJR Farmington and look forward to taking care of you again down the road.

March 10, 2026

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Appointment was quick and everyone was very friendly. Waiting area was clean, comfortable and spacious. More

by JANETHICKSGRS
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Pettus CDJR Farmington responded

It’s wonderful to hear your Jeep Grand Cherokee appointment moved along swiftly and our team greeted you warmly. We’re glad the waiting area was tidy, inviting, and felt quite roomy.

March 09, 2026

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They were very helpful and made sure they gave me updates on my part that was back ordered. More

by RPBLYZE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Mar 10, 2026

Pettus CDJR Farmington responded

Thank you for highlighting how our team kept you informed about your Ram 1500’s backordered part. It’s great to know our updates made the service process smoother. Thank you for sharing your experience.

March 05, 2026

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Dealership and service department at this facility doesn't go above and beyond. I have been with this lemon of a jeep renegade and it's going to take me a total, so far because the radio still isn't i More

by *Gabeydod3
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hanah

Mar 05, 2026

Pettus CDJR Farmington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Mar 08, 2026

Pettus CDJR Farmington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 25, 2026

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Employee Rating

Treated with respect. A friendly atmosphere, and cooperation. Answered all questions and all with a smile. More

by CHUCK.LILLY49
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Feb 25, 2026

Pettus CDJR Farmington responded

It’s wonderful to know you felt respected and enjoyed a friendly atmosphere during your Jeep Wrangler JK Unlimited service. Thank you for letting us address your questions with a smile. We look forward to assisting you again.

February 18, 2026

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Employee Rating

A great place to do business, they are fast and reliable and very thorough. I went in to get a key fob program and while I was there they air my tires and anything else that they could see More

by EVON_T03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huitt

Feb 18, 2026

Pettus CDJR Farmington responded

Thank you for sharing your experience with your Chrysler 300C. We’re glad our team quickly programmed your key fob, aired your tires and addressed any other concerns while you waited. We appreciate your trust and look forward to helping with your future service needs.

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