Jim Madsen

Great dealership excellent service. Have purchased several vehicle’s from them and have always had excellent experiences Have purchased several vehicle’s from them and have always had excellent experiences More

by OSBUCKI2004 Verified Customer Verified Customer

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We had a great experience, dealing with the people at Ziegler. Everyone was accommodating, always trying to answer any questions. we first met with DJ and then with Jim Madsen who helped us finalize the Ziegler. Everyone was accommodating, always trying to answer any questions. we first met with DJ and then with Jim Madsen who helped us finalize the truck. Everything was great. More

by kochscustomwoodworking Verified Customer Verified Customer

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Jim spent time with me and offered a test drive of a Subaru Crosstrek. That may be an option for my next lease. He was very professional and explained how the Crosstrek is different from my 2023 Outback Subaru Crosstrek. That may be an option for my next lease. He was very professional and explained how the Crosstrek is different from my 2023 Outback Touring. He was informative in explaining the difference between the two cars More

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Lauren Gaines went above and beyond helping me getting my Subaru Outback Touring serviced. The time spent was appropriate and spent time explaining how the car looks. Also was very professional with the exp Subaru Outback Touring serviced. The time spent was appropriate and spent time explaining how the car looks. Also was very professional with the explanation. Lauren went above and beyond the normal car service experience. More

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Zeigler's car prices are very competitive. Our salesman, Jim Madsen, was friendly, professional, informed, and honest. Our salesman, Jim Madsen, was friendly, professional, informed, and honest. More

by JohnHKress Verified Customer Verified Customer

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Great job with great employees. Very happpy with the car. But a lot to kearn Very happpy with the car. But a lot to kearn More

by dsennholz Verified Customer Verified Customer

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This was 1st time at this service dept, not enough info to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a differenc to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a difference. I had waited several years to get my Subaru, I was pleased with my salesman, I actually followed him from a previous dealership he worked at several years ago, I felt pretty comfortable that I wasn't being taken advantage of, being a single woman and senior that was a concern I had. After my choice was made papers written up I was at a price and payment I was ok with, then sent to the person that goes over the paperwork where things changed, now my payment quoted was changed to higher amount and I'm confused and not understanding why, I felt pressured to sign anyway and wound up having a higher payment because of a maintenance package added that I was told I didn't need but the finance person said I did need. Afterward I said I didn't want that maintenance pkg. But was told I had already signed papers and the payment amount could not be changed. I'm a senior with a set income and I had settled on a payment I was comfortable with only to have it changed. I wound up being not so happy with the Subaru I waited years to be able to afford. So I am not so anxious to refer anyone here. I am leasing my car so I have a while to go to see what I'll do when the lease is up. I feel that as a senior I was taken advantage of and don't want that to happen to others. More

by DAMMA1107 Verified Customer Verified Customer

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Jim helped me find exactly what I wanted and was able to help me stay in my budget. help me stay in my budget. More

by celinehaschker Verified Customer Verified Customer

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Crystal, the internet sales associate, was very responsive when I started the process. The salesman that I was handed off to was nice but slow at responding. When I picked the vehicle up though, I responsive when I started the process. The salesman that I was handed off to was nice but slow at responding. When I picked the vehicle up though, I appreciated that he was very throrough about showing me all the features and getting me set up with the Starlink & Android Auto. The credit manager was also very nice but that process took a long time and, even though I was expecting it, was annoyed by the sales pitch for the extended warranties, etc. More

by krvanstrien830 Verified Customer Verified Customer

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One of the best car purchasing experiences I've had. Not pressuring. And I was shocked that the prices and payments I had researched online actually held 100% true at the dealership. AND, I was actually Not pressuring. And I was shocked that the prices and payments I had researched online actually held 100% true at the dealership. AND, I was actually able to afford the next level trim package for only a minimal increase in my payment. They offer the best lease and finance options we've seen. I've been so used to the "bait and switch" that makes everyone dread buying a car. It was refreshing to have a dealership that didn't play that game. So happy with leasing my car through this dealership. More

by pjcandjlk34 Verified Customer Verified Customer

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