58 Reviews of Jim Madsen
March 28, 2025
Great job with great employees. Very happpy with the car. But a lot to kearn Very happpy with the car. But a lot to kearn More
Other Employees Tagged: Stephanie Hafez
March 27, 2025
This was 1st time at this service dept, not enough info to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a differenc to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a difference. I had waited several years to get my Subaru, I was pleased with my salesman, I actually followed him from a previous dealership he worked at several years ago, I felt pretty comfortable that I wasn't being taken advantage of, being a single woman and senior that was a concern I had. After my choice was made papers written up I was at a price and payment I was ok with, then sent to the person that goes over the paperwork where things changed, now my payment quoted was changed to higher amount and I'm confused and not understanding why, I felt pressured to sign anyway and wound up having a higher payment because of a maintenance package added that I was told I didn't need but the finance person said I did need. Afterward I said I didn't want that maintenance pkg. But was told I had already signed papers and the payment amount could not be changed. I'm a senior with a set income and I had settled on a payment I was comfortable with only to have it changed. I wound up being not so happy with the Subaru I waited years to be able to afford. So I am not so anxious to refer anyone here. I am leasing my car so I have a while to go to see what I'll do when the lease is up. I feel that as a senior I was taken advantage of and don't want that to happen to others. More
Other Employees Tagged: Reid Stanley, Mike Bihun, Nia Zuganelis, .. ..
March 22, 2025
Crystal, the internet sales associate, was very responsive when I started the process. The salesman that I was handed off to was nice but slow at responding. When I picked the vehicle up though, I responsive when I started the process. The salesman that I was handed off to was nice but slow at responding. When I picked the vehicle up though, I appreciated that he was very throrough about showing me all the features and getting me set up with the Starlink & Android Auto. The credit manager was also very nice but that process took a long time and, even though I was expecting it, was annoyed by the sales pitch for the extended warranties, etc. More
Other Employees Tagged: Karson Koprovic, Crystal Cruz
March 15, 2025
One of the best car purchasing experiences I've had. Not pressuring. And I was shocked that the prices and payments I had researched online actually held 100% true at the dealership. AND, I was actually Not pressuring. And I was shocked that the prices and payments I had researched online actually held 100% true at the dealership. AND, I was actually able to afford the next level trim package for only a minimal increase in my payment. They offer the best lease and finance options we've seen. I've been so used to the "bait and switch" that makes everyone dread buying a car. It was refreshing to have a dealership that didn't play that game. So happy with leasing my car through this dealership. More
Other Employees Tagged: Karson Koprovic
March 11, 2025
Always a pleasure working with Jim in sales , he is great and Kim finance makes Panama City sure I understood everything and made the process go by quickly. Great team. and Kim finance makes Panama City sure I understood everything and made the process go by quickly. Great team. More
Other Employees Tagged: Kim
November 15, 2023
Awesome customer service! They will help you find what you’re looking for and will not try to sell you what you’re not looking for or go way out of budget They will help you find what you’re looking for and will not try to sell you what you’re not looking for or go way out of budget More
Other Employees Tagged: Anthony Stephan, Jeff Vedder