Jim Kinney | Page 3

Joel was very helpful in help me find the right car for me he was professional and he knew a lot about the keep I purchase. me he was professional and he knew a lot about the keep I purchase. More

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I was very pleased with my purchase. The staff there was very friendly and helpful. They understood the assignment. The staff there was very friendly and helpful. They understood the assignment. More

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Jason Beltran is the BEST salesman hands down! He goes above and beyond his duties. He goes above and beyond his duties. More

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It was a great experience. My salesman made it easy and made sure I was all taken care of. My salesman made it easy and made sure I was all taken care of. More

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The customer service I received from Ray was outstanding! ! He was polite, friendly and knowledgeable. ! He was polite, friendly and knowledgeable. More

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Buying a car from Hawk was a wonderful experience and the salesman, Jason beltran was a great informative help. He bent over backwards for me. salesman, Jason beltran was a great informative help. He bent over backwards for me. More

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I ended up special ordering a Ram through Hawk CDJR. Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to appl Everything was going well until it was time to take delivery of the truck. I was eligible for a $1k rebate that my salesman said he was able to apply to the final sale. After waiting around for about 2 hours, I finally sat down with the finance specialist. He added an additional $1k to the agreed/signed sales order from the time the truck was ordered. When I questioned it, he promised that wasn’t the case and threw a bunch of numbers and paperwork at me. I took him for his word, which I guess was my fault. When I got home and had the time to take a closer look at the paperwork, he did include the $1k rebate, but only after adding $1k to the original agreed upon price! So not only did I lose out on the $1k rebate, the paperwork was done in a way that the dealer would pocket the rebate themselves! I escalated the issue to both the General Manager and VP, with no response! And the icing on the cake…my salesman filled out the customer survey for me and even forged my signature!! How is this ethical or even legal?! I thought I found a good dealer to give my business to, but I was wrong. This was my worst new car buying experience by far. Buyer beware!! **See final response below** More

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Great inventory Good staffKnowledgeable Understanding Great inventory Good staff Knowledgeable Understanding Communicative Reliable Respectful Able to work with you on a price Great inventory Good staff Knowledgeable Understanding Communicative Reliable Respectful Able to work with you on a price More

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It was a pleasure I was a lil overwhelmed at what I wanted to purchase but was given plenty of time to make up my mind wanted to purchase but was given plenty of time to make up my mind More

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The Internet and sales people did a very good job on selling the vehicle. And the finance person had all the paperwork ready to fill out for the lease and I was in-and-out and less than 2 and a 1/2 hour selling the vehicle. And the finance person had all the paperwork ready to fill out for the lease and I was in-and-out and less than 2 and a 1/2 hours And I am very happy with the vehicle More

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