Jim Hudson | Page 7

Excellent! I have purchased so many Hondas from Greg Hoag at Honda of Lincoln that we couldn't even remember the number. There's a good reason for that. Greg a I have purchased so many Hondas from Greg Hoag at Honda of Lincoln that we couldn't even remember the number. There's a good reason for that. Greg and Honda of Lincoln are great at personal service. I feel like a member of the family there. The service team is exceptional, and my Hondas generally just need oil change/rotate tires and not anything major. I enjoy keeping a car I can be proud of, and Greg and Honda of Lincoln make sure to keep me coming back for more. I have recommended them to family and friends with great success. I couldn't be more pleased and hope to continue buying Hondas. More

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Buying out my lease! Scott was very personable and professional! He gave me good advice and helped me figure out the best way to finance my vehicle! I also had oil change Scott was very personable and professional! He gave me good advice and helped me figure out the best way to finance my vehicle! I also had oil change! Staff very friendy and efficient! I will continue to recommend Honda to my friends! More

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Wonderful Service! Honda of Lincoln is the best! No matter what I need, they make it happen. Everyone is super friendly and knowledgeable. I will never go anywhere el Honda of Lincoln is the best! No matter what I need, they make it happen. Everyone is super friendly and knowledgeable. I will never go anywhere else! More

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Fond of Honda Honda of Lincoln is always very helpful in their service department. They recommend what to keep an eye on, and gve you helpful suggestions/alternati Honda of Lincoln is always very helpful in their service department. They recommend what to keep an eye on, and gve you helpful suggestions/alternatives for special issues (I had a tear on the lid to my console and their suggestion saved me a chunk of money). More

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Best Dealer anywhere! Honda of Lincoln has the best service department anywhere. I am always treated so well by people like Mark, Jim Darin and Deb. They always get the job Honda of Lincoln has the best service department anywhere. I am always treated so well by people like Mark, Jim Darin and Deb. They always get the job done in a efficient and timely manner. they always take the time to explain everything to someone like me with little knowledge of cars. That is why i am so glad we have Honda of Lincoln to service all of our vehicles. They are THE best. The Service Manager Jeff, is also so nice and always available it you need to talk to him. He runs a great service area that i actually look forward to using. I am always treated fairly and with respect. Stan More

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Honda Pilot Purchase I have worked with Honda of Lincoln for 8 years and have just purchased my second Honda Pilot. I am impressed with the quality of the people working I have worked with Honda of Lincoln for 8 years and have just purchased my second Honda Pilot. I am impressed with the quality of the people working there and the length of their service. They have people in all areas of service with 25+ years of service. Brandon Kavan our sales rep. went beyond and above to help us find the vehicle we desired. He was considerate of our time frame. The service people who certified the vehicle and finance people who completed the purchase were excellent considering our tight schedule due to a trip to the east coast. I highly recommend this dealership because of the people who will serve you. More

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Service has gone downhill. We have bought 4 of our last vehicles from Honda of Lincoln and were so pleased with their service and quality product. Sadly, our last (and possibly We have bought 4 of our last vehicles from Honda of Lincoln and were so pleased with their service and quality product. Sadly, our last (and possibly final) experience was not pleasant. The 2010 CRV that we purchased from them 4 years ago and bought the extended warranty for started to have issues (at only 79,000) that were not covered by our warranty. We decided to trade in the CRV and look at purchasing or leasing a new one. Our salesperson Russ was very friendly but newer to the company and was slower at getting our numbers, etc. We knew he was trying his best but told us that "our manager has a few other important deals right now and doesn't have time to work with yours so the these numbers are the best we can do". Seriously?! Sadly, we left Honda of Lincoln to trade our CRV for a brand new Mazda CX-5 that is SO much fun to drive with essentially the same reliability, etc. as the CRV. We felt very unwelcome at Honda of Lincoln and I hope that they can fix this in the future. More

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Bought a new 2017 CRV Larry Ellerbeck again sold us another Honda. We are very happy with his knowledge of all Honda vehicles. Larry has sold us 7 or 8 vehicles over the Larry Ellerbeck again sold us another Honda. We are very happy with his knowledge of all Honda vehicles. Larry has sold us 7 or 8 vehicles over the years. He took a great deal of time showing us all the features of the CRV and how we can access any other questions on line. More

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Just bought another car from Honda of Lincoln This is the fourth vehicle that my wife and I have bought from Brian Kreuzberg. He thoughtful, dependable, and best of all, he is honest and trustwor This is the fourth vehicle that my wife and I have bought from Brian Kreuzberg. He thoughtful, dependable, and best of all, he is honest and trustworthy. Those two traits are the most important to us. He is always willing to help and he makes things happen. We enjoy dealing with Brian so much that we have recommended him to our friends. To us on a scale from one to ten, he is a twenty. Thanks again Brian for the wonderful car buying experience. More

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Honda Customer for Life My car stopped running at 5:45pm. Thankfully I was just getting to my apartment. I called Honda of Lincoln who stated it was most likely my battery My car stopped running at 5:45pm. Thankfully I was just getting to my apartment. I called Honda of Lincoln who stated it was most likely my battery or my alternator after describing the problem. They informed me that it was covered by warranty as well as road side assistance. Justin Wiley went above and beyond and offered to drive to me a temporary vehicle to use while my car was being repaired. He arrived at 7:10pm. The important part that really made the service exceptional was that the service department that would normally handle the replacement car was closed. Justin was willing to take my call, and after getting approval from a supervisor, drove the temporary car even though that was not required in his job description. I called road side assistance who arrived to pick up my car ahead of schedule at 7:20pm. The gentlemen that picked up my car dropped off my car, got my car started and rolled up my window at the dealer. He informed me everything was taken care of. I also received text message updates while waiting for him to arrive from the service provider. Every representative that I spoke with either on the phone in customer service, at the dealer, or in person displayed outstanding customer service and empathy for my situation. Yes my car was under warrenty however it is the service that ultimetly provides the satisfaction in this type of situation. At the end of the day my car issue was resolved in under two hours. Thank you Honda of Lincoln. Trevor Roberts P.S. It is worth mentioning that Mike O'Donnell helped me purchase the car nearly three years ago and made my purchase experience amazing as well. I did not take the time then to mention it however I would like to make that apparent now. More

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