Jim Haar

The salesman Jim Haar was good to deal with. He was very knowledgeable about the car. As far as the dealership is concerned I feel that I was giving a good deal for my 2020 Buick. All the employ He was very knowledgeable about the car. As far as the dealership is concerned I feel that I was giving a good deal for my 2020 Buick. All the employees were very friendly and offered water while we were there waiting throughout the day. My only issue is that I bought the car June 7, 2025. I have not received the paperwork I need to get the title sent into the state. It will be one month on Monday, July 7. Almost 2 weeks ago my son contacted Jim and told him I had never received anything and he was going to check about it. Today when my son contacted him again because I do not have the paperwork I need they requested a copy of one of my other sons drivers license so they could do the GM point. On 67 my son who had GM point sent me a picture of his drivers license which Jim copied and gave to the man that does the paperwork. I was told I would receive the necessary paperwork within two weeks. Now here I am possibly going to be late and have to pay extra or a fine because I didn’t get to the DMV office to pay my state sales tax. They are supposed to overnight the paperwork but the holiday is here and I live in the country and even if someone overnight items I do not always receive them the next day. What happens if I’m sick on Monday, July 7 and can’t make it to the DMV office? If Sapaugh is that busy and can’t get the paperwork done in time to send to customers then they need to hire more help. I am very, very upset about this. More

by Cyndi Verified Customer Verified Customer

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Excellent customer service and smooth, quick process! Highly recommend! Will definitely purchase from here again! Highly recommend! Will definitely purchase from here again! More

by ABELBROOKE Verified Customer Verified Customer

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Wasn’t to happy with time frame. Had appointment for 11 on tues called that evening and they said was taking to the garage at 3. Then didn’t get to fixing till Thursday. It should o Had appointment for 11 on tues called that evening and they said was taking to the garage at 3. Then didn’t get to fixing till Thursday. It should of only been a couple hour fix and turned into a 3 day fix. More

by HARRISONBROCK09 Verified Customer Verified Customer

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I bought my last four vehicles from sapaugh! I don’t see myself buying from anyone else. I always get excellent service every time I walk through the door. Sapaugh’s sales teams, customer servic I don’t see myself buying from anyone else. I always get excellent service every time I walk through the door. Sapaugh’s sales teams, customer service, financing and service departments are always friendly, helpful, and trusted. More

by KORY.CLAYTON Verified Customer Verified Customer

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Salesperson was very professional! Salesperson when showing us vehicles was very knowledgeable. Finance person was very professional and knowledgeable!! Salesperson when showing us vehicles was very knowledgeable. Finance person was very professional and knowledgeable!! More

by RT&JM Verified Customer Verified Customer

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Great dealership and great employees with great service also very pleased with my 2025 vehicle I purchased from them this place is a well oiled machine also very pleased with my 2025 vehicle I purchased from them this place is a well oiled machine More

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Great working with Jim Haar. The family has now purchased 7 vehicles within a few years with him The family has now purchased 7 vehicles within a few years with him More

by ROCKERMOM340 Verified Customer Verified Customer

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Their men were good to work with and did not take long to change from our 2024 Yukon to a 2025 Cadillac. change from our 2024 Yukon to a 2025 Cadillac. More

by T.DOLAN Verified Customer Verified Customer

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The dealer entered my email address wrong and told me to delete my GMC account and get a new one. Now all of my points were lost. delete my GMC account and get a new one. Now all of my points were lost. More

by Josh Miller Verified Customer Verified Customer

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Jim took the time to show us different vehicles and explain different features. He didn't seem rushed and really took care of us. He made the process really smooth never pushing us into a vehicle. explain different features. He didn't seem rushed and really took care of us. He made the process really smooth never pushing us into a vehicle. More

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