Jim Foley

Buyers Beware! ! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,00 ! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,000 difference in pricing based on other local dealerships. However when we caught their mistake, the sales manager, Jim Foley, got upset and said they would not change the price at all. On top of that there was a major storm the night before and hail damage had occurred to most of the vehicles on the lot. They had called and offered to take $750 off the price and said there were 10-15 dings in the hood of the car. We showed up and immediately saw there were 50+ dings in the hood, there were almost the same on the roof, and the pillars/panels above the doors also had dings. This car would have been totaled by an insurance agent. We called them out on that as well, saying that the car should be priced much lower because the resale value will be tanked after the title/VIN search reports Hail damage and they admitted to our face "Well, that is only if we claim it on our insurance" which means they are not going to report the hail damage if they can just rip people off and sell the vehicles with a tiny $750-1000 "discount" Check this dealer out on BBB.com - they have 12 complaints open and only 1 resolved, as well has horrible reviews. This is the definition of a scam dealership, i hope this saves someone from the heartache of this place. More

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Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership had about the truck I would highly recommend them to my friends and family it was an all around great dealership More

by RSWANN63 Verified Customer Verified Customer

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Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the phone and by email was true in the closing. More

by Garland Verified Customer Verified Customer

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Great Products! Great Service! Great People! Great Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank You Herlong Ford!!! More

by PUTTPUTT Verified Customer Verified Customer

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The sales and finance staff were very friendly. I was able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look fo able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look forward to purchasing my next vehicle at Herlong Ford. More

by JOSEPHCGARRISON Verified Customer Verified Customer

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Very attentive to my needs on a special order vehicle Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience More

by Towerman30 Verified Customer Verified Customer

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Fair price, easy to work with. I called ahead to set an appointment and the car was washed up and ready for a test drive. Stephanie knew the car well and explained the features before we embarked on our te appointment and the car was washed up and ready for a test drive. Stephanie knew the car well and explained the features before we embarked on our test drive journey. Overall, it was a pleasant experience with no high pressure sales. Highly recommended! More

by New Mustang Owner 74 Verified Customer Verified Customer

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It was a good experience. Fred was a very good sales person. Everyone that I dealt with was very friendly. I was very satisfied with the dealership. person. Everyone that I dealt with was very friendly. I was very satisfied with the dealership. More

by SUNSHINE0759 Verified Customer Verified Customer

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Great experience in purchasing my 2020 Ford Ranger. From the first conversation to drive out everything was wonderful. I would encourage anyone to go to Herlong Ford for their next purchase. the first conversation to drive out everything was wonderful. I would encourage anyone to go to Herlong Ford for their next purchase. More

by TBROWN126 Verified Customer Verified Customer

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Great place to buy a used vehicle with major issues that they are sure not to tell you about. And then ignore you when you reach out for help. I lost nearly $4,000 thanks to Herlong Ford. Thank you for cari they are sure not to tell you about. And then ignore you when you reach out for help. I lost nearly $4,000 thanks to Herlong Ford. Thank you for caring about your customers. More

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