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Jim Foley
Jim Foley at Herlong Ford
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Jim Foley

General Sales Manager

Herlong Ford

775 Augusta Rd
Edgefield, SC 29824

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rated
66 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

not yet
rated

66 Reviews

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66 Reviews of Jim Foley

November 24, 2020

Dealership Rating

Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the More

by Garland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meryl Herlong, Richard White , Dustin Rushton, Boyd, Service

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Nov 29, 2020

Herlong Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again! Take care!

November 24, 2020

Dealership Rating
Employee Rating

Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership More

by RSWANN63
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janet Cleveland, Meryl Herlong , Stephanie Bodie, Jaime Carrow

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Nov 29, 2020

Herlong Ford responded

Your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 11, 2020

Dealership Rating
Employee Rating

Great Products! Great Service! Great People! Great Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank More

by PUTTPUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meryl Herlong , Stephanie Bodie

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Nov 13, 2020

Herlong Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's customer service! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

November 03, 2020

Dealership Rating

The sales and finance staff were very friendly. I was able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look fo More

by JOSEPHCGARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Carrow, Natalie Stevens

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Nov 05, 2020

Herlong Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 03, 2020

Dealership Rating

Very attentive to my needs on a special order vehicle Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience More

by Towerman30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janet Cleveland , Jaime Carrow, Natalie Stevens

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Nov 05, 2020

Herlong Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 28, 2020

Dealership Rating

Fair price, easy to work with. I called ahead to set an appointment and the car was washed up and ready for a test drive. Stephanie knew the car well and explained the features before we embarked on our te More

by New Mustang Owner 74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meryl Herlong , Stephanie Bodie

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Nov 05, 2020

Herlong Ford responded

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 22, 2020

Dealership Rating

It was a good experience. Fred was a very good sales person. Everyone that I dealt with was very friendly. I was very satisfied with the dealership. More

by SUNSHINE0759
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Munns, Meryl Herlong

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Nov 05, 2020

Herlong Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Take care!

October 11, 2020

Dealership Rating
Employee Rating

Great experience in purchasing my 2020 Ford Ranger. From the first conversation to drive out everything was wonderful. I would encourage anyone to go to Herlong Ford for their next purchase. More

by TBROWN126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meryl Herlong, Richard White , Stephanie Bodie, Dustin Rushton

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Oct 15, 2020

Herlong Ford responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 05, 2020

Dealership Rating
Employee Rating

Great place to buy a used vehicle with major issues that they are sure not to tell you about. And then ignore you when you reach out for help. I lost nearly $4,000 thanks to Herlong Ford. Thank you for cari More

by kcseabury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephanie Bodie

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Oct 22, 2020

Herlong Ford responded

Hello, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon. Take care.

Nov 15, 2020

kcseabury responded

I called three times since the review was written. Short story is that Jim told me on a Monday that Wednesday they would decide what resolve they would be doing. Jim never called me so the Friday of that week I called him. Jim said,” we did agree to return the whole amount I had requested but since you posted a negative review, You won’t be getting anything.” After some discussion I asked how much help they were going to offer. Jim said, “The whole $1,000.” I had to replace the engine at a cost of $3,500. I asked for Herlong to pay half since they knew about the problems and did not tell me before I bought it. Jim claims they sold me an “as is” vehicle and they have no obligation to tell me. He also said they would have taken it to auction had they known how bad the engine was. A mechanic and the shop manager were asked about the engine and AC as we listened to the truck idle. They both flat out withheld information they knew and I was cheated on this purchase. I had $6,000 to buy a truck with and that’s all. I am a retired pastor with very limited funds. After the purchase of the truck, I had to put another $3,900 In the form of an engine, radiator and AC repair. Herlong Ford said the AC needed 2 parts to fix it. They were wrong and I’m glad I had another mechanic look at it. Herlong would have had me spend over $300 to fix the AC. I had it fixed for half that much and got the right parts replaced without replacing the parts Herlong said needed replaced. Jim said he is not worried about me posting a negative review because he can simply reply saying I bought an “as is” vehicle and assumed all responsibility for any repairs. That fact does not give Herlong Ford the right to withhold information from customers. That is fraud and misrepresentation. Then he punished me for writing a negative review!! That is bullying and certainly bad customer service (very demeaning). I told Jim my negative review would be changed to positive when Herlong Ford offers something positive to settle this terrible deal. So far they just keep making it worse. I am seeking the owner to share this with him/her. If they agree Jim is doing the right thing for the dealership, I/we as a consumer need to get busier warning the public of the lying, cheating and poor treatment of people that goes on there with the blessings of the ownership on down. BUYERS BEWARE!!! 11/15/20 UPDATE Please note the lie told in Herlong’s reply above. I still haven’t heard from the owner or anyone interested in making this situation better. They put up a good front while stealing your money and treating horribly! STAY AWAY FROM THIS PLACE!!!!!

October 03, 2020

Dealership Rating

In a process that takes time I received excellent service, with were friendliness and professionalism. They helped complete a 5 week search for a used truck. Thank you. More

by JBONETTI76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meryl Herlong , Stephanie Bodie

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Oct 08, 2020

Herlong Ford responded

Jbonetti76, we appreciate your feedback of our Staff's outstanding service! It is great to hear our Staff took such great care of you! We hope to see you here again! Safe travels!

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