Jim D.
Jim D. at Vision Chrysler Dodge Jeep Ram
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Jim D.

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.5
261 Reviews
4.5

261 Reviews

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261 Reviews of Jim D.

April 16, 2025

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Employee Rating

I was able to get my car inspected without an appointment! Jonny was very kind and accommodating! Great to be treated as a vip! More

by dhcamp23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John S., Frank Torres

Apr 16, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

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Employee Rating

I was taken good care to fix some problems with my new Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you More

by rdolang5
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Frank Torres

April 05, 2025

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The staff made you very comfortable from the second you walked in until your business was finished and you walked out. I have already recommended them to my family and friends. More

by garys1951
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Recommend Dealer
Yes
Apr 08, 2025

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2025

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Great service as usual from Vision Dodge. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. More

by mikeallentoff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

Apr 02, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 23, 2025

Dealership Rating
Employee Rating

So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ More

by TDargento
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres , Joseph Coon Service Advisor

Mar 25, 2025

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 22, 2025

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Employee Rating

Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s More

by Russ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

Mar 25, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2025

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Joe my service rep was awesome! He took care of everything and helped with quotes as well. More

by powerhouse27
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Recommend Dealer
Yes

Other Employees Tagged: Joe Coon

March 05, 2025

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Employee Rating

My car has been in the shop for over a week with an electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. More

by jkelliott
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Frank Torres

March 05, 2025

Dealership Rating
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Service was great! Was in and out in under an hour. Everyone was friendly and helpful. More

by GUYTA18
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe C., Frank Torres

March 02, 2025

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Employee Rating

My experience was handled very well. Vision CDJR exceed my expectations. We will be bringing other vehicles that need service in the future More

by chauncee
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Recommend Dealer
Yes
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