Jim D.
Jim D. at Vision Chrysler Dodge Jeep Ram
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Jim D.

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.5
258 Reviews
4.5

258 Reviews

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258 Reviews of Jim D.

April 02, 2025

Dealership Rating
Employee Rating

Great service as usual from Vision Dodge. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. More

by mikeallentoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

Apr 02, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 23, 2025

Dealership Rating
Employee Rating

So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ More

by TDargento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Torres , Joseph Coon Service Advisor

Mar 25, 2025

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 22, 2025

Dealership Rating
Employee Rating

Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

Mar 25, 2025

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2025

Dealership Rating
Employee Rating

Joe my service rep was awesome! He took care of everything and helped with quotes as well. More

by powerhouse27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Coon

March 05, 2025

Dealership Rating
Employee Rating

My car has been in the shop for over a week with an electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. More

by jkelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Torres

March 05, 2025

Dealership Rating
Employee Rating

Service was great! Was in and out in under an hour. Everyone was friendly and helpful. More

by GUYTA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe C., Frank Torres

March 02, 2025

Dealership Rating
Employee Rating

My experience was handled very well. Vision CDJR exceed my expectations. We will be bringing other vehicles that need service in the future More

by chauncee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
Employee Rating

Great people to work with, made the buying process very easy & pleasant. Highly recommend the Dealership & the personal. More

by garys1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe C., Jeremy Garnish

March 02, 2025

Dealership Rating
Employee Rating

You now no longer honor the free oil changes that were part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership be More

by Lulumoo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Torres

February 28, 2025

Dealership Rating
Employee Rating

Pleasure to deal with the service dept. . priced fairly and everything promised was done on time. More

by tar4311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

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