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Jim Coolidge
Jim Coolidge at Ken Ganley Chrysler Dodge Jeep Ram Mentor
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Jim Coolidge

Service advisor

Ken Ganley Chrysler Dodge Jeep Ram Mentor

2115 Mentor Ave
Painesville, OH 44077

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Jim Coolidge

October 19, 2024

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Employee Rating

Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful a More

by mvranic19
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Dealership Rating
Employee Rating

Great service department The Workers are very friendly and helpful Service got done on time More

by bkane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Woodruff, Marc McEwen

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Oct 19, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2024

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Employee Rating

Excellent facility and service. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. More

by kressterri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Woodruff

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Oct 12, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2024

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Great dealer and great service. Had my car ready to go right away. Thank you! More

by Sjpal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 07, 2024

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Employee Rating

Newzz so building. State of the art facility same friendly efficient staff. Always a nice experience More

by Drbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Marc McEwen, Maria Willrich

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Sep 09, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2024

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I appreciate that they offer the express service. The new dealership is very nice. The service advisor did an excellent job of following up with me. More

by jperpar
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Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2024

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Employee Rating

They have always been very personable, both at the time we have needed to purchase a vehicle, as well as service department More

by egonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Nicholas Campola, Jeff Williams, Angel Woodruff, Marc McEwen, Maria Willrich, Devon Frazier

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Aug 09, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Thank you, and have a fantastic day!

May 06, 2024

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Employee Rating

When they tell you to bring your car in, they are prompt on time. They are very courteous. It is very good service to deal with. More

by jimhanratty61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc McEwen , Troy rossman sales person awesome

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May 08, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

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Employee Rating

Jim Coolidge was very upfront about the cost of the service performed and kept me posted on any updates and time for completion. Thanks for the car wash!!!! More

by gmworch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Ruby

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Apr 04, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

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Employee Rating

Went in for my first oil change and was very happy to report they were prompt , courteous, professional! More

by bill_miller285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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