Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jim Coleman
Jim Coleman at Koons Volvo Cars White Marsh

Jim Coleman

Service

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

5.0
8 Reviews
5.0

8 Reviews

Write a Review

8 Reviews of Jim Coleman

October 19, 2025

Dealership Rating
Employee Rating

Service was great. Thank you for taking care of my Volvo. We will always get the Volvo serviced there More

by mdowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Borkowicz, Rovall Washington, ihail Tomazos, Charlie Burkhardt, AJ McMillen, Larry Bond

Report | Print
Oct 19, 2025

Koons Volvo Cars White Marsh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2025

Dealership Rating
Employee Rating

Excellent service department. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ More

by no
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, Charlie Burkhardt, AJ McMillen, Larry Bond

Report | Print
Oct 15, 2025

Koons Volvo Cars White Marsh responded

Thanks so much. We look forward to your next visit to Koons Volvo White Marsh!

October 13, 2025

Dealership Rating
Employee Rating

Excellent service by the people of koons volvo starting from scheduling to picking up the car. More

by gdayalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Burkhardt, AJ McMillen, Larry Bond

Report | Print
Oct 15, 2025

Koons Volvo Cars White Marsh responded

We are grateful for your positive feedback about Koons Volvo White Marsh. Thanks so much for your kind words.

August 21, 2025

Dealership Rating
Employee Rating

Excellent from the initial appointment to pick up. Outstanding service across the board. Highly recommend! More

by Mcgleis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Burkhardt, AJ McMillen, Larry Bond

Report | Print
Aug 22, 2025

Koons Volvo Cars White Marsh responded

Thank you for recommending Koons Volvo White Marsh! We are happy to hear that your service experience was excellent from start to finish. We will see you next time! Safe travels!

March 07, 2025

Dealership Rating
Employee Rating

Best dealership ever! I’ve been with them for over 20 years. Their mechanical services are outstanding and their customer service is great. Koons is simply the best. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Burkhardt, AJ McMillen, Larry Bond , Jen in concierge service

Report | Print
Mar 10, 2025

Koons Volvo Cars White Marsh responded

Bebe, thank you for your loyalty and kind words about Koons Volvo White Marsh! We're delighted to hear that our mechanical services and customer service have kept you coming back for over 20 years. We look forward to serving you in the future!

December 05, 2024

Dealership Rating
Employee Rating

Koons Volvo in white marsh the service department or should I say Jim my service technician has excellent customer care experience. Thank You More

by Tomoore7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 05, 2024

Koons Volvo Cars White Marsh responded

Thank you for recognizing Jim and the service team at Koons Volvo White Marsh! We're delighted to hear about your positive experience with our customer care. We appreciate your support!

November 03, 2024

Dealership Rating
Employee Rating

Excellent customer service and great service! Everyone dealt waa friendly, super nice and professional. Went out of their way to help! More

by JoyceV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rovall Washington

Report | Print
Nov 04, 2024

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with us, Joyce! We're delighted to hear that our team at Koons Volvo White Marsh provided excellent customer service and went above and beyond to assist you. We appreciate the kind words!

August 08, 2024

Dealership Rating
Employee Rating

Great service- beyond what was expected or experienced in the past. Would recommend this dealer to others. More

by Spk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Burkhardt, AJ McMillen, Larry Bond

Report | Print
Aug 09, 2024

Koons Volvo Cars White Marsh responded

Thank you for the kind words! We're delighted to hear that our service at Koons Volvo White Marsh exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

Dealership Inventory (130 Vehicles)

new 2022 Volvo XC40 car
2022 Volvo XC40
new
N/A exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2017 Ford Edge car, priced at $15,000
2017 Ford Edge
used
Shadow Black exterior
Automatic
All-wheel Drive
$15,000
View Details
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $59,399
2025 Volvo XC60 Plug-In Hybrid
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$59,399
View Details
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $64,439
2025 Volvo XC60 Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$64,439
View Details
new 2026 Volvo XC60 Plug-In Hybrid car, priced at $78,895
2026 Volvo XC60 Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
$78,895
View Details
new 2026 Volvo XC90 car, priced at $68,525
2026 Volvo XC90
new
Aurora Silver exterior
Automatic
All-wheel Drive
$68,525
View Details
View All Inventory