Jim Clay
Jim Clay at Acura Highland Park
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Jim Clay

Service Advisor

Acura Highland Park

2699 Skokie Valley Rd
Highland Park, IL 60035

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Jim Clay

April 03, 2025

Dealership Rating
Employee Rating

Service agent Antim did a great job for informing me progress of the service and provided a brand new loaner vehicle. More

by MATHEWSABRAHAM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Acura Highland Park responded

Thank you for your feedback! We're glad to hear that Antim kept you informed throughout the service and provided a brand-new loaner vehicle. We appreciate your support and look forward to assisting you again!

April 03, 2025

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Employee Rating

Jim has been loyal, friendly and thorough for many years. I come to highland park dealership even though I live closer to a different location, all because of the excellent service they provide. More

by B Jedrusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2025

Dealership Rating
Employee Rating

My dealership encountered some setbacks with parts and staff, but Jim was very helpful to me. More

by grotheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Acura Highland Park responded

Appreciate your patience through the setbacks. Glad to hear Jim was helpful—he’s a great asset to our team. Let us know if there's anything else we can do for you.

March 30, 2025

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Employee Rating

Excellent friendly service. They went out of their way to pick up the car and deliver it back to my residence. More

by grotheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Acura Highland Park responded

Thank you for your kind words! We're glad we could make the process convenient for you. Let us know if we can assist you again.

March 19, 2025

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Employee Rating

I’ve been trying to trade in my car for a while and finally found a place that felt right. Omar A and Dustin were really friendly and made the process quick and easy. I’ll be sending fiends and family More

by Mark B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Acura Highland Park responded

Glad to hear Omar and Dustin made the process smooth for you! Thanks for recommending us—we appreciate it!

March 12, 2025

Dealership Rating
Employee Rating

It took three weeks to diagnose a sensor problem this is the third time my car has been to the shop for the same sensor problem More

by 1350commissary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2025

Acura Highland Park responded

Thank you for your feedback. We understand how frustrating this experience must have been. Your concerns are important to us, and we will review this situation to improve our service efficiency. Please reach out if we can assist further. Email our GM: christopher.florin@acurahighlandpark.com.

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