91 Reviews of Jim Brotherton
April 09, 2025
I recently purchased my second vehicle from Alexandria Toyota. The salesman was very straightforward and help me get through the process quickly; he made sure I knew what to expect. Plenty of cars to chos Toyota. The salesman was very straightforward and help me get through the process quickly; he made sure I knew what to expect. Plenty of cars to chose from and I purchased my dream car. More
Other Employees Tagged: Michael Debebe
April 07, 2025
Jenny has been my service rep over the years for my 2005 Prius and now my 2022 Prius. I always wait for my car and she keeps me up-to-date as to the time it will be ready. She always tells me what to expec Prius and now my 2022 Prius. I always wait for my car and she keeps me up-to-date as to the time it will be ready. She always tells me what to expect as she hears from the mechanic and then reviews the final read out so I can anticipate when my brakes, tires, etc. will need attention. She is knowledgeable and always pleasant. More
February 26, 2025
My wife and I purchased a Grand Highlander Platinum. Our experience was wonderful! The Toyota Team was helpful, courteous, motivated, and presented solutions to make our dream car a reality! We visit Our experience was wonderful! The Toyota Team was helpful, courteous, motivated, and presented solutions to make our dream car a reality! We visited other Toyota dealerships, but Alexandria Toyota made the effort to make the sale. I could not be happier with my purchase! More
Other Employees Tagged: Daniel, Hamid, Nia
February 26, 2025
They push the new cars out the door, but fail to help in getting them properly running. I have bought 5 cars from them over the years. Never again. Go elsewhere, where they care about the customers. getting them properly running. I have bought 5 cars from them over the years. Never again. Go elsewhere, where they care about the customers. More
February 04, 2025
The treatment is very good. He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10 He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10 More
February 03, 2025
I'm very confused why are dealership still selling 2019 Honda fit if they have been recalled for 5 issues. I feel they saw me coming,not during my research I traded a CR-V Honda 2015 excellent shape! This Honda fit if they have been recalled for 5 issues. I feel they saw me coming,not during my research I traded a CR-V Honda 2015 excellent shape! This another reason I know now they do owe me taking complete advantage of a midage female who just wanted a smaller vehicle and yes I chose the Honda fit and believe they ran and kept me hostage for over 4 hours doing this wasted time I feel someone was supposed to keep me the customer in the loop! I was cheated, I was dealing with unprofessional and rude maybe it wasn't know one was keeping me find leaving and know one paid me any attention except a few people notice I was still there. Unbelievable! More
Other Employees Tagged: William both of them manger and sales
January 18, 2025
Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! More
Other Employees Tagged: Fatima Martinez
