Jim Almindo
Jim Almindo at Destination Kia

Jim Almindo

Service Director

Destination Kia

760 Central Avenue
Albany, NY 12206

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3.3
36 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

34 yrs

3.3

36 Reviews

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36 Reviews of Jim Almindo

July 29, 2025

Dealership Rating
Employee Rating

Service department is terrible. Zero customer service skills. They don't answer their phones or return calls. More

by S.H.
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 28, 2025

Dealership Rating
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Wrote a letter to the owners of Destination Kia about the terrible experience I had in the beginning of the month, and have yet to even hear back from them. Again, I went for a routine oil change, and ended More

by jacob.ritz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marshall Blakeslee, Daniqua Farmer , Lindsay or Lindsey

July 10, 2025

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Employee Rating

I found the staff to be very courteous and helpful. Their patience at checkout was exceptional. More

by Edie
Recommend Dealer
Yes

Other Employees Tagged: Marshall Blakeslee , Alex Wilson

Jul 22, 2025

Destination Kia responded

Thank you for your kind words. We're glad our team was helpful and courteous during this process. Thank you for your kind words. We're glad our staff's courtesy and patience made your checkout experience positive. We appreciate your feedback and look forward to assisting you again in the future.

July 03, 2025

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Employee Rating

Finally after two years. They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done alm More

by Kawadsbp36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marshall Blakeslee

Jul 22, 2025

Destination Kia responded

We apologize for your frustration and would like to discuss this situation further with you. At your earliest convenience, please get in touch with our Service Director Jim Almindo at 518 482 0500 x2202 or via email at jalmindo@destinationkia.com. Thank you

July 03, 2025

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Employee Rating

If I could leave zero stars I would. This happened on Monday, June 30th, 2025. Went for an oil change, they recommended brakes, so I went for a full brake job. Picked up the car and More

by jacob.ritz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniqua Farmer , Lindsay

June 25, 2025

Dealership Rating
Employee Rating

My appointment was for my EV, warrantied work. They offered to complete an almost $800 brake job which I didn’t approve and took it to a local mechanic More

by Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marshall Blakeslee , Alex Wilson

Jul 22, 2025

Destination Kia responded

We apologize for any confusion regarding the brake work. We strive to ensure all services are approved before proceeding and regret any inconvenience caused. Please contact us directly so we can address your concerns and clarify the situation.

June 18, 2025

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Employee Rating

Having to bring my car in for service has become a nightmare. Only had my car for just over a year and it has been in service twice now in the last 4 months. The first time they had it for 4 weeks bec More

by tyler_taylor06
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marshall Blakeslee , Brandon

Jul 23, 2025

Destination Kia responded

We sincerely apologize for the repeated inconvenience caused by your recent experiences. Our goal is to provide efficient and reliable service. We appreciate your feedback and would like to address your concerns directly. Please get in touch with our Service Director Jim Almindo at 518 482 0500 x2202 or via email at jalmindo@destinationkia.com at your earliest convenience so we can resolve this matter promptly and restore your confidence in our dealership.

April 11, 2025

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Employee Rating

I had my inspection & maintenance done on 4/10/25, everyone was so very accomidating & nice. Wait was a little long, 2 hours but I left with a smile More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marshall Blakeslee , Anthony Donato, Alex Wilson

Apr 21, 2025

Destination Kia responded

Thank you for your review! We're so glad to hear that our team was accommodating and nice during your service experience. We appreciate your patience with the wait time, and we're glad you left with a smile. Your satisfaction is our top priority, and we look forward to serving you again in the future!

March 25, 2025

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Employee Rating

service is great people excellent your very nice . this survey is to hard to understand room for improvement for seniors to do, More

by johnfarrell49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marshall Blakeslee , Anthony Donato, Alex Wilson

Mar 25, 2025

Destination Kia responded

Thank you for your kind words about our service team. We appreciate your feedback regarding the survey, and we understand the need for improvement to make it more accessible for seniors. Your input is valuable as we strive to enhance our customer experience.

February 01, 2025

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Employee Rating

They went out of their way to resolve our issue. The service dept was very efficient. More

by soocean1809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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