Jim Ackerman
Jim Ackerman at Jake Sweeney Chevrolet
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Jim Ackerman

New Car Sales Manager

Jake Sweeney Chevrolet

33 W Kemper Road
Cincinnati, OH 45246

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11 Reviews
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11 Reviews

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11 Reviews of Jim Ackerman

December 09, 2021

Dealership Rating
Employee Rating

Do not purchase, trade, or have your vehicle serviced at this dealership. They are really all about how much money they can make, could care less about customer service, and no care for the brand that they More

by cornettv
Customer Service
Recommend Dealer
No

Other Employees Tagged: Dustin Davis, Fred Manegold, timothy fritz, Jim Pulskamp

June 25, 2020

Dealership Rating
Employee Rating

This company sold me three cars. This time they put a wrong contract information. I went to talk to them the finance guy yelled at me and walked away. After getting a new finance guy to talk to us and he More

by Grifster2015
Recommend Dealer
No

Other Employees Tagged: The finance guy wasn't there

Jun 26, 2020

Jake Sweeney Chevrolet responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Best, The Jake Sweeney Chevrolet Team

Jun 27, 2020

Grifster2015 responded

Why would i call? I was treated with disrespect.Your staff wouldn't call back anyways. I dont like to write bad reviews but honestly, i would only dreal with Mr. Aden. Hes now a manager..but he didnt sell me the car. When i purchased the last car from me, he called a few days later checked on me to see if i was happy with car. I was never so upset with your sneaky finance dept. It was Memorial Day weekend on Friday, it was 8pm when we met with finance...gheez ..how do you think i got a printed wrong contract that left me to spend lots of time to find out who the finance company was. The very least thing you could have done was apologize. Plus you have my number...your company sales and management and finance is awful.

November 19, 2019

Dealership Rating
Employee Rating

Where do I begin? Overcharged, dealership pockets all rebates, incentives then double dips by working them into your next loan. I have numerous complaints escalated. GM Financial trying to get them to co More

by JOKE SWEENEY
Recommend Dealer
No

Other Employees Tagged: Jim Pulskamp, Rob Hall, John Williams, Robert Sabbagh, Dillon Young , Ricky sales, General Manager current.

October 30, 2019

Dealership Rating
Employee Rating

Worst experience with sales person, sales managers, inaccurate reporting when turning in leases, sales mgr yelling at you on the phone, harrassing behavior, giving consumers vehicles with admittance of More

by Stay Away From Jake Sweeney
Recommend Dealer
No

June 07, 2019

Dealership Rating
Employee Rating

Terrible customer service - lack of negotiating We took our 2014 Traverse in for some warranty work. The car was in the shop for 11 days and the warranty company was only authorizing 4 days for the More

by Frustated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Urbanek , Mike Adams, Anthony in service and two finance people. Not sure their names. Started with service, then sales.

September 11, 2018

Dealership Rating
Employee Rating

Lies, dirty tactics, and sleezy management team They told me about 1 truck and had me drive down from Columbus. Once i got there, the truck magically cost more than they said. But there was anothe More

by SteveG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Williams, Jon Malapit, Dillon Young , James Dalton

June 06, 2018

Dealership Rating

Marginal at best Not impressed with this dealer in general. Seems like certain behaviors are permitted from employees (drinking on the job) that shouldn’t be, ever. Th More

by Mcochran623
Recommend Dealer
No

Other Employees Tagged: Rob Hall, Robert Sabbagh

Jul 03, 2018

Jake Sweeney Chevrolet responded

Hello and thank you for reviewing Jake Sweeney Chevrolet. Please give our reputation manager a call at 513-782-2899 ext. 3445 to give him the details of your experience. He is eager to take your call and correct the mistakes you witnessed.

November 20, 2017

Dealership Rating
Employee Rating

excellent service from tim bowman and jim ackerman Both Tim and Jim went out of their way to make this a great car-buying experience. They were more than generous with their time and expertise. Since t More

by dannyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Bowman

Nov 29, 2017

Jake Sweeney Chevrolet responded

Jake Sweeney Chevrolet strives to create long lasting relationships with our customers and are very appreciative of your business. All of us are happy to hear that you had an exceptional customer experience. We look to working with you in the future. On behalf of Tim, Jim and rest of our staff, thanks again and have a great day!

November 02, 2017

Dealership Rating
Employee Rating

Service Department is top notch SERVICE CENTER: Jim, the manager and Tyler, the front desk associate, were both extremely helpful and answered all my questions and made sure I was ha More

by Bridget Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lycans

November 18, 2016

Dealership Rating
Employee Rating

Great experience at Jake Sweeney Chevrolet. Best crew in auto sales. Everyone was quick to assist and accommodate. This car buying experience was fun, fast, and easy. More

by Bobby Gayol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Williams

Nov 21, 2016

Jake Sweeney Chevrolet responded

We are grateful for your business and the information you provide in your review about your customer experience. We are honored to be your first buying experience. Our entire Chevrolet team looks forward to working with you in the future. On behalf of Jim , John and our entire staff at Jake Sweeney Automotive. Enjoy your vehicle. Thanks again and have a great day!

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