Jillian Banden

Chip my salesman was awesome, very knowledgeable. Jillian was quite helpful in making sure i had the right warranty for my needs, and clarified some questions with the financial aspect of my purchas Jillian was quite helpful in making sure i had the right warranty for my needs, and clarified some questions with the financial aspect of my purchase More

by hforex4 Verified Customer Verified Customer

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It sounds corny, but everyone treated us like family. I'm an older person, and I needed the perfect car for myself and my adult autistic daughter. Willisa gave me a Master Class on all the space age stuf I'm an older person, and I needed the perfect car for myself and my adult autistic daughter. Willisa gave me a Master Class on all the space age stuff on the dash. She went through all of it with me, and she was very professional but she was fun. I'm generally intimidated by things that I'm not familiar with and we breezed through it. Jillian took care of the final details really quickly and thoroughly, and she was very kind. I think it's important to let future customers know that this a fine group of people. They put me at ease, and I found an extremely amazing car at an extremely satisfying price. I would especially recommend it for women, especially older folks. They will take care of you. I highly recommend you take yourself there because I believe you will receive a very good welcome. More

by geribleau Verified Customer Verified Customer

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I dont like the no paper work but it is fast I like to see things see things More

by mdominick97 Verified Customer Verified Customer

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Laura was awesome. She was working with me for a few weeks to make sure I found the truck I wanted. She was working with me for a few weeks to make sure I found the truck I wanted. More

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Laura was great to work with. Great attitude and listened to our needs. Would recommend her to people looking for a vehicle. Great attitude and listened to our needs. Would recommend her to people looking for a vehicle. More

by JBURDETT22 Verified Customer Verified Customer

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Chip was great. Very informative and helpful. It was a smooth buying process other than the bottleneck at financing. Very informative and helpful. It was a smooth buying process other than the bottleneck at financing. More

by hermanescott3 Verified Customer Verified Customer

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I purchased a 2015 Ford Fusion on Wednesday, December 4th. On Sunday, December 8, I went to unlock the car and it would not unlock. Thinking that it could be the battery in the remote, I tried the other 4th. On Sunday, December 8, I went to unlock the car and it would not unlock. Thinking that it could be the battery in the remote, I tried the other one. Still nothing. I remove the cover off the lock on the driver side and got in the car. Everything was dead. I popped the hood and of course start looking at the battery because that’s what it seems to be. upon inspecting the battery closer I noticed that it was swollen on the end. I removed the battery and sure enough the other end was the same way. There is no way that this happened within four days of me purchasing the car. It was something that was missed and the service department before the car was sold. I reached out to the dealership and spoke to a sales manager, who pretty much blowed it off and said that they were not going to cover it. I sent pictures and videos to not only Neil, but to also the general manager in an email. I have heard nothing. This is absolutely poor customer service after the sale. I sadly will never purchase another car from this dealership nor will I ever recommend this dealership. if anyone ask me about this dealership, I will tell them the exact problem that I had. I suppose had I bought a brand new car ranging from $50-$100,000 or a preowned car that would’ve been $20-$40,000 they would’ve been all over it to replace the battery. I have purchased a car from a different dealership in Florida several years ago. Had an issue the day after and that dealership bent over backwards to make sure that they took care of the issue so that I was taken care of. It’s not the fact that I can’t afford the battery. It’s the fact of this should’ve been taken care of by the dealership. This leaves a bad taste in my mouth for this dealership and sadly, I will not be returning to this dealership to ever purchase another vehicle again, regardless of how bad that I want a vehicle that they may have. As far as the one that was my sales rep, chip, he was good. I have no complaints with him. My complaints is the management. They don’t care about the customer. Well I suppose they care if you bring a fat wallet to the table. Jillian was really good with finance. I have no complaints with her. More

by dalemartin76 Verified Customer Verified Customer

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They had the vehicle I wanted at a cheaper price than the competition. They where not pushy. competition. They where not pushy. More

by cotterscott86 Verified Customer Verified Customer

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Everyone was very helpful and made the buying experience easy. They were able to inform me about all the bells and whistles. easy. They were able to inform me about all the bells and whistles. More

by LMFORKELL Verified Customer Verified Customer

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This was the smoothest car deal I have ever made. They made me feel like family. They were open and honest about everything. I did not feel like they were hiding anything like some car dealers. Jilli They made me feel like family. They were open and honest about everything. I did not feel like they were hiding anything like some car dealers. Jillian was very nice, professional and welcoming. Clint did everything to make me feel comfortable while waiting. I will definitely recommend them . More

by mddbailey Verified Customer Verified Customer

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