Jillian Banden

The transmission on our brand new 2025 Dodge Ram 1500 Limited exploded the day after we got it. It’s been in the shop for 23 days now. Before we took possession of the truck, it was agreed upon between u Limited exploded the day after we got it. It’s been in the shop for 23 days now. Before we took possession of the truck, it was agreed upon between us, the salesperson, and finance that we could come back for the new truck after it was cleaned, protective coating put on, etc. But the salesperson manager would not allow this (even if it states in the paperwork we signed we couldn’t this). He insisted we take the truck that night. We hadn’t unload the truck we were trading in (which was full of equipment). We drove the truck not 50 miles before it exploded. Customer service was horrible. No options to trade for a new truck without putting another $8k or more down. Now, we are stuck with a truck that has had a catastrophic failure. One that is unreliable. One that could be dangerous if other issues occur. We are stuck with this one that will hopefully get fixed soon. I am paying a car note for a vehicle I do not have in my possession. More

by LNEWCOMB223 Verified Customer Verified Customer

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In the financing office, Jillian made the next steps feel seamless. Her friendly demeanor, combined with her straightforward communication style, provided us with all the essential details about our financin seamless. Her friendly demeanor, combined with her straightforward communication style, provided us with all the essential details about our financing options. She offered practical solutions tailored to our needs, ensuring we felt confident moving forward. More

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Best experience ever. Made me feel at home and my New car experience was so positive I couldn’t ask for better people to work with. Made me feel at home and my New car experience was so positive I couldn’t ask for better people to work with. More

by nicolekoger65 Verified Customer Verified Customer

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Our experience with this dealership was nothing short of outstanding. From the moment we walked in, Chris in the sales department made us feel welcomed and valued. His extensive knowledge of the vehicles an outstanding. From the moment we walked in, Chris in the sales department made us feel welcomed and valued. His extensive knowledge of the vehicles and genuine enthusiasm for helping us find the right fit truly set the tone for our visit. We wholeheartedly recommend asking for Chris when you arrive, as he goes above and beyond to ensure a positive experience. The sales manager, Neil, also left a lasting impression. He was not only approachable but took the time to engage with us personally, addressing all our questions with patience and clarity. His dedication to making sure we understood every aspect of the process helped us secure the most favorable deal on our new vehicle. In the financing office, Jillian made the next steps feel seamless. Her friendly demeanor, combined with her straightforward communication style, provided us with all the essential details about our financing options. She offered practical solutions tailored to our needs, ensuring we felt confident moving forward. What impressed us most about this dealership was its commitment to transparency; there were no hidden fees or confusing terms. We were presented with clear, honest options at every stage, and the professionalism displayed by every representative we interacted with at Mandal made the entire experience enjoyable and stress-free. More

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Very happy with the vehicle 😀 the young kid that took me for test drive did awesome me for test drive did awesome More

by adahar0811 Verified Customer Verified Customer

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staff provided great service and were easy to deal with and honest with no pressure sale would recommend this dealership to anyone looking. and honest with no pressure sale would recommend this dealership to anyone looking. More

by kbrawner Verified Customer Verified Customer

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Staff went above and beyond to assist and make sure we got everything we wanted. got everything we wanted. More

by jkittoe21 Verified Customer Verified Customer

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They employees where great and helpful. I had a great experience!! Very great dealership. Recommend!! I had a great experience!! Very great dealership. Recommend!! More

by carlblackston.cb Verified Customer Verified Customer

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I stopped in without an appointment and I was helped within less than five minutes. I was given Neil as my salesman which was very kind, friendly, and informative. I asked about a vehicle which he found within less than five minutes. I was given Neil as my salesman which was very kind, friendly, and informative. I asked about a vehicle which he found right away and was able to test drive. They made sure we were comfortable and asked if we would like a snack or water while we were waiting for finance. The whole experience was nice and I love my new 2025 Jeep. More

by brandia25 Verified Customer Verified Customer

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Excellent service no pressure which was very much appreciated great experience will definitely be back appreciated great experience will definitely be back More

by TLAMBERT2 Verified Customer Verified Customer

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