Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jill Thurston
525 Reviews
Jill is one of our Assistant Service Managers at Subaru of Gwinnett. She has been in the automotive industry for 12 years; 11 of those years at Subaru of Gwinnett. Jill first joined Subaru of Gwinnett in 2003 as a receptionist. She took a leap of faith when she accepted a service advisor position at Subaru of Gwinnett nine years ago and has been helping Subaru customers maintain their beloved Subaru vehicles ever since. Jill has been recognized as a top service advisor in her field by Subaru of America and consistently maintains the highest of customer satisfaction ratings. Jill is a portrait artist and mother to one very vocal Maine Coon cat, Piper, her beautiful African Grey, Oliver and her sweet Peach face, Lovebird Pippin.
Read more525 Reviews
Write a ReviewDealership Experience
21 yrs, 4 mos
Employee Video
525 Reviews of Jill Thurston
September 07, 2024
Excellent dealer. Very competitive in pricing and staff treats you like family. Service department is excellent as well. I was an out of town buyer and they made it ea Very competitive in pricing and staff treats you like family. Service department is excellent as well. I was an out of town buyer and they made it easy as can be. Will definitely buy from them again in future. Lawrence Le, my salesman is nothing but the TRUTH! Very thankful for him and his hard work to get me in my whip! Nothing but praise from me! I’m GOOD! More
by JJ&ZO
Verified CustomerOther Employees Tagged: Lance Willhite, Taylor Spicuzza, Tim WIllis , Lawrence Le
August 11, 2024
Very good experience, very nice environment, very good and nice customer service. Great snacks lol and nice customer service. Great snacks lol More
by BIANCAMATALLANA
Other Employees Tagged: Jeff Bowman, Julie Adams, Michael Gallardo, Issa Kone , Anthony Apodaca
June 22, 2024
Worst management staff. Zero follow-up. Sold me a car with a major component bad, when I asked how something like that could happen, they said “it broke sitting on the lo Zero follow-up. Sold me a car with a major component bad, when I asked how something like that could happen, they said “it broke sitting on the lot”. Had to get Subaru corporate involved to get the vehicle repaired. I’ve been waiting almost FIVE months for Jennifer Kessler to call me as promised. I guess she’s too embarrassed - this is the second car with problems they sold me, More
by Subaru love is a unicorn
Other Employees Tagged: Jennifer Kessler, Michael Gallardo
June 19, 2024
I only dealt with mg service person. He was great. Overly impressed with dealership also. He was great. Overly impressed with dealership also. More
by robertleshno
Other Employees Tagged: Jeff Bowman, Julie Adams, Susan Brown, John Anderson, Hailey Armour, Jeremiah Ramirez, Michael Gallardo, Tim WIllis, Issa Kone
April 18, 2024
The customer service at this dealership made me want to continue coming back, especially with how they go above and beyond for their customers. I would recommend this dealership to anyone I know! continue coming back, especially with how they go above and beyond for their customers. I would recommend this dealership to anyone I know! More
by booboo_1203
Other Employees Tagged: Jeff Bowman, Julie Adams, John Anderson, Hailey Armour, Jeremiah Ramirez, Michael Gallardo, Issa Kone
March 28, 2024
The best experience ever in an Automobile Dealership. Price was right, process was efficient, and staff was both knowledgeable and friendly. Price was right, process was efficient, and staff was both knowledgeable and friendly. More
by STEVEK12
Other Employees Tagged: Lance Willhite, Gary Sikes, Taylor Spicuzza, Kody Traylor, Julie Adams, Michael Gallardo, Tim WIllis, Issa Kone
March 28, 2024
Jeff Bowman and Jill Thurston are a pleasure to work with and have been trusted advisors for years. The service department at Subaru Gwinnett has been a big part of what made me a Subaru customer for life. and have been trusted advisors for years. The service department at Subaru Gwinnett has been a big part of what made me a Subaru customer for life. More
by PZANG
Other Employees Tagged: Jeff Bowman
Dealership Inventory (281 Vehicles)
