Jill Schellhase

Car was not inspected appropriately and was leaking coolant by day 2. Had horrible communication issues with service department. They had the car for almost 48 hours before anyone would communicate wit coolant by day 2. Had horrible communication issues with service department. They had the car for almost 48 hours before anyone would communicate with us despite multiple calls and messages. Never could get a response from Mike or Todd Roth when issue occurred. Finance paperwork was done incorrectly twice and they failed to give me appropriate paperwork for the DMV so I will have to make yet another trip to dealer and then again to DMV.. Overall has been a very unsatisfying experience. Also be prepared that if you use Nissan’s emergency roadside service it make take you 3 hours to get a tow truck too. Not a selling point for them at all. More

by Ktemprano22 Verified Customer Verified Customer

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Everything was handled professionally by friendly and helpful staff. It was a smooth pleasant car buying experience. helpful staff. It was a smooth pleasant car buying experience. More

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We started out just looking so we could get comfortable with our options between different manufacturers. Keenan did a great job and was patient, attentive, and very knowledgeable. He helped show us every with our options between different manufacturers. Keenan did a great job and was patient, attentive, and very knowledgeable. He helped show us every car we wanted, even different brands. He was great during test drives and even endured the back seat, which is a chore at 6’4”! Keenan was a great start to our experience and Jill matched him in every way. She helped us understand our options and ultimately got us exactly what we needed. The team was great and we couldn’t have asked for better. More

by joeystokes Verified Customer Verified Customer

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This is my second lease through Suntrup and I'm very happy with the experience! It was nice working with Mike and Jill again! happy with the experience! It was nice working with Mike and Jill again! More

by emilyahamlin Verified Customer Verified Customer

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I first went to Nissian to speak with John John was amazing but his financial manager was very rude and condensing. We went over to special finance and Jeremiah helped me with everything. He was absolu amazing but his financial manager was very rude and condensing. We went over to special finance and Jeremiah helped me with everything. He was absolutely amazing! He was so patient as well as his team working. More

by kylagreenlee1234 Verified Customer Verified Customer

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The whole experience was top notch. Was treated like a king. Beth was a terrific salesperson. Was treated like a king. Beth was a terrific salesperson. More

by bill.rumping Verified Customer Verified Customer

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Aaron was fantastic! Great listener and very helpful during the entire process and follow up. Great listener and very helpful during the entire process and follow up. More

by dan.warnecke Verified Customer Verified Customer

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It was well organized. Everyone was friendly. The service area looked pretty impressive to me. Everyone was friendly. The service area looked pretty impressive to me. More

by None Verified Customer Verified Customer

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Everyone was absolutely amazing. Showing us the exact cars we were interested in, answering all of our questions and went above and beyond when we wee not sure we would be able to pu Showing us the exact cars we were interested in, answering all of our questions and went above and beyond when we wee not sure we would be able to purchase. More

by amanda.richelle.maddox Verified Customer Verified Customer

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GREAT customer service. I was denied two other places and Cameren told me he could help me and he did just that. I wasn’t in the dealership for that long and got into exactl I was denied two other places and Cameren told me he could help me and he did just that. I wasn’t in the dealership for that long and got into exactly what I wanted plus more. Best car buying experience yet. Thank you so so much Cameren and Suntrup Nissan for getting my back on the road! I will definitely recommend people here without hesitation!!!! More

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