Ji Kim

Ji was phenomenal - patient- helpful- was concerned about me and my needs in purchasing a new car - highly recommend me and my needs in purchasing a new car - highly recommend More

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It was a pleasure working with Ji and Jordan to buy my Integra Type S. They made the process as straightforward and hassle free as possible. They were very gracious in answering any questions I had too Integra Type S. They made the process as straightforward and hassle free as possible. They were very gracious in answering any questions I had too More

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Ji Kim, Riley and Paul all have been AMAZING! I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for th I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for their customers. I was literally in and out and walked out with my car I have been eyeing on for a month now lol... This is my second car I got from Norris Ellicott City Acura and I will also CONTINUE to refer them/their team to friends and family. I have also been going to Norris Acura for all my services/maintenance and I can genuinely say, I TRUST them. I have had so many experiences with difference dealerships/car sales consultants that were always pushy or I would get a "vibe" that they just wanted a "sale." However, on the other hand, Ji, Riley, Paul + their Norris team made me feel like their own family and were honest and did not feel like they were just trying to get a sale. I love my Acura Integra 2024 and I cannot thank your team enough!! I owe you guys a catering meal soon!!!! :-) Liz More

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I recently purchased a 2024 Acura Integra on 9/8/2024. . I was fortunate to have Ji Kim as my sales associate and photographer!! He was amazing and very professional! I went to the dealership alone. I aske . I was fortunate to have Ji Kim as my sales associate and photographer!! He was amazing and very professional! I went to the dealership alone. I asked could he take a few pictures of me with the bow in front of my new car after the deal was completed! He said yes without any hesitation!! Everything was going perfect until another sales associate chose to walk out the dealership and rudely and abruptly removed the bow from my car during the 30 second photo shoot. Rather than asking Ji Kim or I if we were done using the bow. He just took the bow and told us that we were done. I was beyond offended by the other sales associate actions.. However after that encounter Ji Kim didn't allow the other sales associate to steal my joy. He continued to display positive energy, kept a big smile on his face, congratulated me, and even helped me connect my Bluetooth before I drove off! Acura I really just want to thank you for having such a compassionate, considerate, understanding, and empathetic gentleman on your team!! The 5 stars is for Ji Kim!! More

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This was my third purchase from Norris and per usual I am pleased! Jordan, Ji and Paul are all well informed, professional and efficient. They make the process of purchasing a vehicle painless and exciting. pleased! Jordan, Ji and Paul are all well informed, professional and efficient. They make the process of purchasing a vehicle painless and exciting. I recommend Norris to everyone I know looking to purchase a vehicle!! Kudos!! More

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