Jhony Pulido

Car buying is unfortunately typically not the greatest experience and that held true at Arlington Acura. I spent the first day haggling over services/items that were added to the car that I didn't even a experience and that held true at Arlington Acura. I spent the first day haggling over services/items that were added to the car that I didn't even ask for, we never even got to the price of the vehicle. Once I finally got all that taken off, then there was discrepency regarding financing and the published price of the car at the time of purchase, which I am still trying to them to acknowledge. Love the car, hate the process. More

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Horrible experience trying to purchase a 2024 Acura RDX base model from Arlington Acura. I am a Costco member so went through their auto program in order to receive no haggle pricing. I was contacted by th base model from Arlington Acura. I am a Costco member so went through their auto program in order to receive no haggle pricing. I was contacted by this dealership on April 24th and received the Costco price. The dealership THEN asked if I had any other vehicles in our household. Since we have a 2021 BMW X5 I was entitled to an ADDITIONAL $750 off the quote I received. The sales person INSISTED that the quote included the $750 discount??? At this point the runaround intensified as well as the urgency type pressure techniques. I knew this pricing was incorrect so I ended up contacting management at the Costco auto program for intervention. Costco forced the dealership to send me the correct price with the 2 discounts. Arlington Acura reluctantly sent me the pricing after leaving me a voice mail asking if I wanted the quote? I did want the quote and finally received it on May 1. On this very day Acura financial more than doubled the financing rate from 1.9% to 3.9%! Due to the extremely poor treatment, dishonesty, pressure techniques, more than doubling of the financing rate and stalling techniques I refuse to purchase a vehicle from this dealership. I’ve driven a Honda/Acura for 44 years and it’s extremely disappointing to receive this type of treatment. I sent an email to 4 salespeople and the general manager at this dealership and never received a response.If NEGATIVE stars were possible that’s what I would give. BUYER BEWARE! More

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I had a fantastic experience with Jhonu Pulido at the dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!" dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!" More

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It was reliable and very professional. Johnny Pulido is dependable and accommodating. Highly recommended. The car itself is incredible! Johnny Pulido is dependable and accommodating. Highly recommended. The car itself is incredible! More

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The team at Arlington Acura are professionals- knowledgeable, personable, welcoming, attentive to questions and a true desire to provide information based on the customer’s needs. knowledgeable, personable, welcoming, attentive to questions and a true desire to provide information based on the customer’s needs. More

by Nay Diaz Verified Customer Verified Customer

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This dealership had a very large selection of vehicles in stock to choose from- multiple models, colors and trim levels of each. Appearance of facility was clean, organized and had complimentary coffee/hot c stock to choose from- multiple models, colors and trim levels of each. Appearance of facility was clean, organized and had complimentary coffee/hot chocolate, and water. Jhoni is a consummate professional and appears to have many years of experience. Both he and Adrian were warm and engaging and interacted not only with my wife and I but also with our children as well. More

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the best team work in the dealer! they gave me the car that I was looking . recommend ! they gave me the car that I was looking . recommend ! More

by MEXMEX24 Verified Customer Verified Customer

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Amazing people to work with! Jhony was simply the best! Wouldn’t go anywhere else and I’m from Wisconsin! Jhony was simply the best! Wouldn’t go anywhere else and I’m from Wisconsin! More

by PONTON113113 Verified Customer Verified Customer

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hate the hidden cost added to purchase of vehicle $1,995 arlington acura package of what? Never got explanation of what that is. What is $995 of recon fee? BS charges arlington acura package of what? Never got explanation of what that is. What is $995 of recon fee? BS charges More

by JTANADA1223 Verified Customer Verified Customer

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Personal attention, got a good deal for my trade in, financing was acceptable. Very quick process. Jhony was very enthusiastic and helped me out financing was acceptable. Very quick process. Jhony was very enthusiastic and helped me out More

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