Jhon Jaramillo

Smithtown Volkswagen responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your frustrations. Your feedback regarding the changes since coming under new ownership is noted, and we will take steps to address these concerns internally. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out to us directly.

Smithtown Volkswagen responded

Thank you for sharing your experience! We're glad to hear that you received a good deal on your Tiguan purchase and that Sal and John provided helpful assistance. Customer satisfaction is our top priority, and we're delighted that our team members could make your car-buying experience a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

Smithtown Volkswagen responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us. Our team is committed to providing efficient service and ensuring every visit is smooth and satisfying. We can't wait to welcome you back for your future needs! If you have any questions or need assistance in the meantime, feel free to reach out.

Smithtown Volkswagen responded

We're delighted to hear about your positive experience with us. Providing quick, friendly, and comprehensive service is our priority, and we're glad we could meet your expectations. It's great to know that you enjoyed our waiting room amenities and found our prices competitive. Thank you for choosing us, and we appreciate your feedback. If you have any further needs or questions, don't hesitate to reach out.

Smithtown Volkswagen responded

Thank you for sharing your concerns with us. We apologize for the issues you've encountered with your new ID4 and the challenges in communication with our Sales Manager. Rest assured, we take your feedback seriously and are working diligently to address the water leaks, electrical damage, and parts availability concerns. Your satisfaction and safety are our top priorities, and we appreciate your patience as we work to resolve these issues promptly.

Smithtown Volkswagen responded

Thank you for visiting us! We appreciate your five-star review and we look forward to seeing you again soon!

Smithtown Volkswagen responded

Thank you for sharing your feedback on your smooth transaction at our dealership. We're delighted to hear that everyone you encountered was polite and professional. Ensuring accountability is indeed a top priority for us, and we're pleased that it was reflected in your experience. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Smithtown Volkswagen responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a satisfying car-buying experience with us. Providing exceptional service, offering a wide selection, and ensuring our staff is knowledgeable are top priorities for us, and we're delighted that they contributed to your positive experience. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!

Smithtown Volkswagen responded

We're thrilled to hear that Nick and Sam provided excellent service! Thank you for choosing us to take care of your vehicle needs. We're pleased that everything was resolved efficiently, and you were back on the road in no time. If you have any further questions or need assistance, please feel free to reach out.