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Jhay Isip

Overview Reviews (39) Inventory (399)

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Jhay Isip

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Jhay Isip

Internet Sales Manager

Serramonte Ford

999 Serramonte Blvd
Colma, CA 94014

My name is Jhay and I was born and raised in the Philippines! I've been living here in San Francisco since 2013. We came to take care of my Grandmother and I've been selling here at Serramonte Ford that entire time. I'm fluent in Tagalog and English. I take a no-pressure sales approach and am really just interested in making sure all of my customers feel happy and taken care of. Come in and see me today!

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4.7

39 Reviews

Overview Reviews (39) Inventory (399)

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

Ford Blue Advantage Sales Certified

Kelley Blue Book ICO Certification 2021

Ford Motor Company Product Certified since 2014

Customer Satisfaction Excellence Award

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4.7

39 Reviews

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39 Reviews of Jhay Isip

January 03, 2025

Dealership Rating

Employee Rating

Save your time and money these people are fake. All they want is your money no type of honor. All they want is your money no type of honor. More

by Save your money

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Sebastian Lopez, Matt Shone

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Jan 06, 2025 -

Serramonte Ford responded

We strive to build trust and provide a positive experience for every customer. To address this situation thoroughly, we encourage you to contact Matt Shone, our General Manager, at 650-763-2400.

Jan 06, 2025 -

Save your money responded

Matt Shone is a joke.

September 09, 2024

Dealership Rating

Employee Rating

Visited the dealership for information and ended up purchasing a new vehicle. The whole process, while taking about 4hours, was great. purchasing a new vehicle. The whole process, while taking about 4hours, was great. More

by robertharp54

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hamza Awadalla , Eddy Benes

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Sep 13, 2024 -

Serramonte Ford responded

Thank you for sharing your experience! We’re glad to hear that you ended up purchasing a new vehicle and that you had a great process with us. We appreciate your patience, and if you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

November 15, 2023

Dealership Rating

Employee Rating

The Serramonte Ford team and Jhay were great to work with. They made the process easy. with. They made the process easy. More

by Jenn

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Nov 15, 2023 -

Serramonte Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

October 21, 2023

Dealership Rating

Employee Rating

Great to work with. Would highly recommend again. I was referred by a family member, glad I made the trip down. Would highly recommend again. I was referred by a family member, glad I made the trip down. More

by Softballer184

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 23, 2023 -

Serramonte Ford responded

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

October 04, 2023

Dealership Rating

Employee Rating

He was very charismatic and made the whole experience a whole lot better. A very great salesman walked in for one left with two 🙌🏼 whole lot better. A very great salesman walked in for one left with two 🙌🏼 More

by gabygodinez1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 04, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

October 03, 2023

Dealership Rating

Employee Rating

Jhay and Jason made it easy and smooth transaction. Would definitely be back for a future car! Would definitely be back for a future car! More

by yarinohayon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Suarez

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Oct 04, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 27, 2023

Dealership Rating

Employee Rating

5 star ++ rating for Jhay (sales) and Kevin (finance) for their attention to detail and making our buying experience quick and easy. their attention to detail and making our buying experience quick and easy. More

by John S

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Kuang

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Sep 27, 2023 -

Serramonte Ford responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 22, 2023

Dealership Rating

Employee Rating

No presure,didnt feel rushed,quick and painless jhay and the dealership made the process easy. the dealership made the process easy. More

by junesantos20

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 26, 2023 -

Serramonte Ford responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 22, 2023

Dealership Rating

Employee Rating

They have a great selection and very good customer service.thank so much for everything! service.thank so much for everything! More

by Gilder o Gomez Vasquez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Price

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Sep 22, 2023 -

Serramonte Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon!

September 20, 2023

Dealership Rating

Employee Rating

The team was very helpful. Jhay stayed in contact and always easily reachable from the day we ordered to the day we delivered. I would recommend any day. Jhay stayed in contact and always easily reachable from the day we ordered to the day we delivered. I would recommend any day. More

by mguizar

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Cooper, Jason Rowan, Jason Suarez

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Sep 21, 2023 -

Serramonte Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon!

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Jhay Isip

Internet Sales Manager

Serramonte Ford

39 Reviews of Jhay Isip

Dealership Inventory (399 Vehicles)

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