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Jhaden Cowan
Jhaden Cowan
CSR
Autostar Chrysler Dodge Jeep Ram of Silverthorne
171 W 9th St
Silverthorne, CO 80498
1 Review
Hi, my name is Jhaden, but feel free to call me JD. I’ve always had a passion for vehicles, but even more than that, I’m passionate about people — and making their car-buying experience as smooth and stress-free as possible. I understand that for many, visiting a dealership can be overwhelming or even frustrating. That’s exactly what I’m working to change. My goal is simple: to help shift the narrative around dealerships by delivering a level of service that’s honest, efficient, and focused entirely on the customer’s needs. Whether you're trading in, upgrading, or purchasing your first car, I’m here to make the process fast, transparent, and maybe even enjoyable. Every customer deserves to feel heard, respected, and confident in their purchase. I take pride in going the extra mile to make sure you not only get the right vehicle and the best possible deal — but that you walk away feeling good about the entire experience. Let's change how people think about car buying!
Read moreDealership Experience
4 mos
Industry Experience
4 mos
Knowledgeable
1 Review of Jhaden Cowan
May 12, 2025
Believe or not, I'm from California and yes, I purchased a car from Autostar in Colorado. The car I wanted, with the package and 2nd row bench seat I wanted, did not exist in California, so I looked at the a car from Autostar in Colorado. The car I wanted, with the package and 2nd row bench seat I wanted, did not exist in California, so I looked at the next best location. I contacted 3 dealerships, 2 in CO and 1 in TX. Autostar immediately stuck out by being very accomodating and not at all put off by the fact that I was not local. They even offered to assess and quote my potential trade in (spoiler alert, I traded it in to them). I worked with JD (Jhaden) in sales and received multiple videos/pics of the car I had my eye on. Receiving a very competitive offer on my trade in, along with the support from Autostar is what closed the deal. I worked with Ian (with assistance from David) in finance to get numbers and paperwork situated. We started the process on a Friday and by Monday my new car was being loaded onto transport. My new vehicle arrived in my driveway on Wendesday and my former vehicle was taken back on that same transport within 15 minutes. Ian/David were wonderful in working with me virtually and were readily available for all questions I had. JD was, and still has been amazing through the entire process! JD and I even had a zoom call once I was ready so that he could explain a lot of my new car's features to me. Customer service for Autostar CDJR of Silverthorne was TOP NOTCH and I would absolutely consider buying a car from them again, regardless of the distance! A+ guys, thanks so much!!! More
by LIANA T
Verified CustomerOther Employees Tagged: David Gilbert , Ian (main finance support), Austin (I think initial, but short, online sales contact)
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