Jesus Roque Perez
Jesus Roque Perez at Lincoln of Cutler Bay
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Jesus Roque Perez

Finance Manager

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Jesus Roque Perez

March 18, 2025

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Employee Rating

Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are More

by Cissiethevirgo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2025

Lincoln of Cutler Bay responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Lincoln of Cutler Bay (11373). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

Mar 22, 2025

Cissiethevirgo25 responded

No thank you I Came to you guys so many times. I called and Roberto stated he “did not care he got his sale”. I came there And you guys sold me a car and less than 2 hours later the check engine came on. We came to service Business day and service did not treat me like a customer. They told me sales said i did not have a warranty with them and pushed me and my car out. But you don’t need a warranty to get a belt changed ! I CAME 3 times less than a week to speak to Isadora and booked an “appointment” for her to say AGAIN they can’t service me. I asked many times how much was the belt? No one told me. Purposely sold me a bad car . DO NOT COME HERE ! And their General Manager (Kerry) knows what they are doing ! But I caught on to their SCAM! now 1 week after having the car The car went up in smoke ! They do not help !

March 16, 2025

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DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult More

by conroymclean434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 19, 2025

Lincoln of Cutler Bay responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

February 07, 2025

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Employee Rating

Cuentan con un personal muy profecional y bien calificado además ofrecer un excelente servicio. Tiene una amplia variedad de ofertas tanto de vehículos como de planes pagos que permiten al cliente elegir el More

by Gisell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Lincoln of Cutler Bay responded

Hola Gisell, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si alguna vez necesitas algo más de nosotros, no dudes en llamarnos o pasar por aquí. ¡Que tengas un día fantástico!

December 11, 2024

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Employee Rating

Jean-Pierre was wonderful to work with. He was patient, informed, and helped make sure the process was moving along all the way through. I highly recommend him for your needs at Lincoln of More

by zack.griggs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon

Dec 20, 2024

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

November 15, 2024

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Employee Rating

Great people, great service Will recommend to all my friends and family members. Thank you More

by empj2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Cedric Craan , Lauren, Isadora

Nov 22, 2024

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 12, 2024

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Employee Rating

Excellent Service since the moment you put foot on the door! My expectations were above and beyond! More

by yarekhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pedraja Jr, Alfredo Perez Sanchez , Melissa, Ortiz

Nov 13, 2024

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

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Employee Rating

Melissa was extremely helpful and knowledgeable about the vehicle. She took the time to make the birthday experience for my wife a great one! More

by JROD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz Rodriguez

Nov 08, 2024

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2024

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Employee Rating

What a team effort to help me purchase my first Lincoln Corsair. From the salesperson to the financial person I am so excited and happy to now be a member of the Lincoln family. I have told many people a More

by riri7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Fernandez

Nov 06, 2024

Lincoln of Cutler Bay responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 22, 2024

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Employee Rating

Vero good services, resolved al my question Im very happy with my car and services department More

by guimares_accounting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2024

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 30, 2024

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Employee Rating

Jean Pierre was very helpful in the whole purchase process of 3 new Lincoln aviators. From the first inquiry call to the last step of the process, an excellent service. Despite of some bumps on th More

by Mauricio Shoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon

Oct 05, 2024

Lincoln of Cutler Bay responded

Hi Mauricio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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