Jesus Navarro
Jesus Navarro at Diamond Buick GMC Cadillac Palmdale
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Jesus Navarro

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.1
16 Reviews
4.1

16 Reviews

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16 Reviews of Jesus Navarro

August 14, 2024

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Employee Rating

They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

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I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

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My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
Service Price Transparency
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Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

February 29, 2024

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Employee Rating

Very personal service. Easy to deal with and made the whole process enjoyable. Would highly recommend this dealership if you are in the market for a vehicle. More

by dstarrett6517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

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Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 28, 2024

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Employee Rating

The ease of buying having the car delivered was perfect! My only issue was that the car did not have the correct manual, and it took over a week to get it, because it had to be ordered. More

by frelapub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 31, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for leaving this review, and I appreciate your patience while we corrected the manual issue. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so if there is anything else you would like to discuss about your visit. Sincerely, The Diamond Buick GMC Palmdale Team

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