Jesus Navarro
Jesus Navarro at Diamond Buick GMC Cadillac Palmdale
Refer Me

Jesus Navarro

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

Contact Me
3.9
17 Reviews
3.9

17 Reviews

Write a Review

17 Reviews of Jesus Navarro

December 07, 2024

Dealership Rating
Employee Rating

I thought that when I took my car in for maintenance, that the oil was changed, tires rotated, and the fluids in the car were checked and possibly filled. I was told that my coolant fluid was low and tha More

by guapo382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand your concerns regarding the maintenance performed on your vehicle at Diamond Buick GMC Palmdale, particularly with the fluids and the brake service. Your feedback is important, and we take your situation seriously. We encourage you to contact us directly so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

Dealership Rating
Employee Rating

They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

Dealership Rating
Employee Rating

I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

Dealership Rating
Employee Rating

My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

Dealership Rating
Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

Dealership Rating
Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

Dealership Rating
Employee Rating

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

Dealership Rating
Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

February 29, 2024

Dealership Rating
Employee Rating

Very personal service. Easy to deal with and made the whole process enjoyable. Would highly recommend this dealership if you are in the market for a vehicle. More

by dstarrett6517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

Dealership Rating
Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

1

Dealership Inventory (149 Vehicles)

new 2024 GMC HUMMER EV car, priced at $117,565
2024 GMC HUMMER EV
new
Meteorite Metallic (Grey) exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $48,660
2024 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 GMC Sierra 2500 car, priced at $68,115
2025 GMC Sierra 2500
new
Cardinal Red exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $89,795
2024 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2023 GMC Acadia car, priced at $38,735
2023 GMC Acadia
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $71,195
2024 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive