Jesus Garate
Jesus Garate at Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Jesus Garate

General Manager

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 N Autoshow Ave
Surprise, AZ 85388

4.1
14 Reviews
4.1

14 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

14 Reviews of Jesus Garate

October 08, 2024

Dealership Rating

Will never get our business again. "Lost my car" on the lot for a week, took 2.5 weeks to diag and replace motor mounts while I was in a rental car. Mickey in service was the only More

by AngryJeepOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 12, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, we apologize for any inconvenience that you experienced during your recent visit with our dealership. We take all feedback seriously and strive to continuously improve our service. It is clear that we did not provide you with the level of service that you deserve, and we would like to make it right. We will be reaching out today to discuss and hopefully make things better for you. Thank you and have a great day!

September 12, 2024

Dealership Rating
Employee Rating

Great service. Part had a delay but was kept up to date well. Installed same day it was in More

by NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2024

Dealership Rating
Employee Rating

Recently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. More

by Susan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaeland "KT" Thomas, Frankie Pena, Chace Gilbert, Michael Queen, Mickey Langer, Jason Hilton , Travis Georgens, Steve Jaichner, Tyler Moosman

Jun 28, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

June 13, 2024

Dealership Rating
Employee Rating

I have been taking my vehicle here for oil changes and any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and r More

by corinajohnson777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Clarke, TJ Stream, Merle Zachrison, Nick Sattler, Eric Tangolics, Mickey Langer , Kyle Kreuziger, Christian Melendez, Tom Rodriguez

June 13, 2024

Dealership Rating
Employee Rating

Lied about doing pre owned certification checklist. Entire under carriage of the jeep was caked in inch thick mud. You can’t do 150 point inspection when the inspected parts are caked in mud. Sure enou More

by Danbranson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesus Alvarez Jr, Steve Jaichner

Jun 19, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Dan, I’m sorry to hear about your experience. It's crucial that our pre-owned certification process is thorough and transparent. I appreciate your feedback and would like to discuss your concerns in more detail. If we have not discussed this personally by the time that you find this response, please reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

May 01, 2024

Dealership Rating
Employee Rating

Staff are very helpful and do the best to make sure everything goes smoothly and efficiently. More

by Raymond Garcia II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Queen , Christian Melendez, Jacob Rohde

January 17, 2024

Dealership Rating
Employee Rating

Kyle is my extraordinary service advisor for years. He’s the best of the best. Kudos to the unseen maintenance hands on vehicle technicians, they do it right. More

by lawrence.noga@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kreuziger

November 26, 2023

Dealership Rating
Employee Rating

Liars. You don’t trade in your car and buy a new one and they don’t pay it off after 30 days. Being told Larry Miller is so sorry accounting off site we dro More

by vivian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Augustyniak, Raul Balderrama , Kyle Verdino

November 18, 2023

Dealership Rating
Employee Rating

The dealership was very easy easy to work with scheduling and getting the work done on mh wifes jeep More

by Lewickira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Melendez

January 12, 2023

Dealership Rating
Employee Rating

Great customer service! We typically dislike dealing with dealership staff and this experience turned that around. Great job and thank you! More

by c1998c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Reis, Kaeland "KT" Thomas , Jesse Alvarez

Jan 16, 2023

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Marshall Clark, General Manager

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