Jesus Escobar

I was disappointed by the sale of a "mandatory" Theft Deterrent Device, which was later clarified as optional in the vehicle closing statement, as required by law. This practice feels misleading and unde Deterrent Device, which was later clarified as optional in the vehicle closing statement, as required by law. This practice feels misleading and undermines customer trust. I hope the dealership reconsiders such policies to provide a more transparent and ethical experience for their customers. More

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Be aware of the $3000 add on. After signing the contract we needed to pick up the car next morning with cash and left a check as a deposit. They confirmed the morning appointment After signing the contract we needed to pick up the car next morning with cash and left a check as a deposit. They confirmed the morning appointment with us and then we received a text that they had sold the car to someone else. We called and they never called us back. More

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I had all my Financials in place, down payment ready. I was told the vehicle in question was set aside, and the VIP area was ready for me. Evidently the vehicle was sold the night before. Apparently the I was told the vehicle in question was set aside, and the VIP area was ready for me. Evidently the vehicle was sold the night before. Apparently the Salesman doesn't know what voice-mail is, and I drove 80 miles for nothing! He called while I was in route for the purchase. I DO NOT monitor my phone while I'm driving. It was rude, and TOTALLY out of line! I'll NEVER do business there! More

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The service department at Lithia Hyundai of Fresno leaves much to be desired. Despite my repeated attempts to schedule maintenance for my Hyundai SUV due to a malfunctioning heater, I have been met with unav much to be desired. Despite my repeated attempts to schedule maintenance for my Hyundai SUV due to a malfunctioning heater, I have been met with unavailability for appointments that are often booked out two months in advance. Even worse, the service department is frequently unresponsive to phone calls, leading to my extreme disappointment. Mario Meza More

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I bought 2 cars cash and was treated horrible with service and that’s to say the least! Don’t do it! One car is a 2012 Nissan z 370 and a brand new Santa Fe. I should have read the reviews before goin service and that’s to say the least! Don’t do it! One car is a 2012 Nissan z 370 and a brand new Santa Fe. I should have read the reviews before going to theses guys. More

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