Jesus "Chuy" Aguilar | Page 3

There were some selling points i was told that were taken away, got it out and my wife is happy. I dealt more with Chuy on this deal and finally had a decent experience at a dealership. away, got it out and my wife is happy. I dealt more with Chuy on this deal and finally had a decent experience at a dealership. More

by James.sullivan12 Verified Customer Verified Customer

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I have been extremely disappointed in. The level of customer service and professionalism that has been displayed at this dealership. Merely days after my purchase, and the first time I dro The level of customer service and professionalism that has been displayed at this dealership. Merely days after my purchase, and the first time I drove the vehicle at nighttime, I identified that the driver side headlamp was pointing directly at the ground and it was as if I did not have a headlamp on thaybside of the vehicle. Inspire to the salesman, who I had to follow up with to make sure my co corn was relieved and was told they would correct my issue. At this point, less than week, I already had a malfunctioning turn signal, an inoperative headlamp, as well as the headlamp facing the ground. I was told these issues would be fixed. After brining in the vehicle for service I was told they replace both headlamps and the reason thenjeadla p faced the ground was due to a loose lightbulb. I was assured my issue was fixed. However, it was not. After I picked up my vehicle and it started to get dark I then realized that my issue had not been fixed and I also now no longer had high beams on my vehicle. I reached out to my salesperson who did not respond until I followed up later the next day. I was I formed that he spoke to his manager and we would get it in early next week. Since this message I have followed on 3 separate occasions and have not been provided a response. Also within a few days the turn signal thay was replace at the time of service is now imoperative off and on almost every day. At this point t I am just asking to correct the issue I was assured would be and was fixed when I brought my vehicle in. I have still had. No response from anyone at this dealership and it has been 2-weeks. As I stated before, I am very disappointed in the professionalism displayed by the salesman and the Management team and would never recommend anyone I know to ever by a car from CityLimits Nissan after my experience More

by Taylor512 Verified Customer Verified Customer

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Great service! ! Quick and Transparent!! 2nd purchase with them!! I will refer more people to them ! Quick and Transparent!! 2nd purchase with them!! I will refer more people to them More

by ABEARC02 Verified Customer Verified Customer

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My entire experience from the sales department, to service was fantastic and the staff made sure I was taken care of in both aspects! Highly recommend! service was fantastic and the staff made sure I was taken care of in both aspects! Highly recommend! More

by Kari H. Verified Customer Verified Customer

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